Hi Ben,
You have done us all a great service in the swirling AI panic. Much appreciated and there is much to ponder here.
One small thought: In my own small field of information design, some of us have for some time now been integrating the traditional design crafts with broad consultation with stakeholders and people who have to use what we create. Some of this is highly formalised, most of it uses informal consultation, listening, observing, and applying techniques such as appreciative inquiry and our own ‘diagnostic’ testing.
In the world of AI this seems not to be the case. As I suggested in an earlier post (more formally) AI to date seems to have a very limited ability in ‘pragmatics’. Should we be encouraging the methods and insights we collect as human designers as part of future AI? Or is this a boundary we should not cross?
Thank you for your clear thinking.
David
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