Dear Frederick and Rodrigo,
I'm Martin Volman, a sociologist and user researcher from Argentina now studying a Msc in Design Research (Hs Anhalt , Dessau, Germany) and i am also researching a similar topic.
I will get back to you in the next few days.
Kind regards,
Martin Volman
________________________________
De: PhD-Design <[log in to unmask]> en nombre de Frederick van Amstel <[log in to unmask]>
Enviado: lunes, 14 de marzo de 2022 13:27:13
Para: [log in to unmask]
Asunto: Users as oppressed people
Dear academic peers,
I would like to discuss with you the last paper I cowrote with Rodrigo
Gonzatto. We looked through the history of Human-Computer Interaction and
found that users are oppressed people, at least, in the handiness
relationship.
More often than not, they are also oppressed through gender, race, ability,
class, ethnicity, and nation relationships. We developed the concept of
computer-mediated oppression to describe how these relationships intersect
and deny the possibility of developing further from what is expected from
users when using computers.
Overcoming oppression requires then critically reviewing the concept of
users and all the methodologies that rely upon it: User-Centered Design,
Co-Design, Contextual Inquiry, etc. Even if they better fulfill needs, they
mask what is really going on at the ontological level.
We haven't looked at the history of other fields that rely upon the concept
of users, but I suspect it is not so different from HCI.
What are your thoughts on this?
Gonzatto, R.F. and van Amstel, F.M.C. (2022), “User oppression in
human-computer interaction: a dialectical-existential perspective”, Aslib
Journal of Information Management, Vol. ahead-of-print No. ahead-of-print.
https://doi.org/10.1108/AJIM-08-2021-0233
Green open access here:
https://fredvanamstel.com/journal/user-oppression-in-human-computer-interaction-a-dialectical-existential-perspective
Cheers,
.
.{ Frederick van Amstel }.
Assistant Professor at Industrial Design Academic Department (DADIN).
UTFPR, Brazil
http://fredvanamstel.com
http://usabilidoido.com.br
Latest publications
Van Amstel, Frederick M. C. and Gonzatto, Rodrigo Freese. (2022).
Existential time and historicity in interaction design. Human-Computer
Interaction, 37(1), pp.29-68. DOI:
https://doi.org/10.1080/07370024.2021.1912607
Angelon, Rafaela and Van Amstel, Frederick M.C. (2021) Monster aesthetics
as an expression of decolonizing the design body. Art, Design &
Communication in Higher Education, 20(1), pp. 83-102(20).
https://doi.org/10.1386/adch_00031_1
Van Amstel, Frederivan Amstel, F. M. C. (2021). Conservatism in Digital
Trends: Findings from a differentialist analysis of influence graphs.
InfoDesign – Revista Brasileira De Design Da Informação, 18(2), 37-52.
https://doi.org/10.51358/id.v18i2.933
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