Dear Sandra and all,
I am not an expert in “expert systems” , (I am more in data science and
statistics) but I am not sure if AI has the capacity to provide expert
advice on consulting, especially on wicked problems that surround almost
every service design problem. For one thing, it would require (even for the
simplest processes) a massive database that covers many diverse problem and
solution spaces, and I doubt anyone has a data of this sort (maybe one
company might have a large database but as far as I understand this is a
system that can offer advice to diverse sets of companies, which may or may
not have that sort of data). It is a farcry from many areas that AI
solutions are successfully implemented in, as far as I know.
That said, I neither know your product nor what Nasser really has in mind
(it is very broadly defined) so I would be curious to learn more about your
platform.
Yours,
Ali
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