Hi all,
The Summer holidays are in full swing now, but as always there are no
rest from the tickets.
41 Open UK Tickets this week
IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=136112 (14/7)
This atlas ticket is waiting on input from someone from the cloud squad
to check on queue status. Elena jumped in front of that task, but was
travelling last week. Any joy getting round to it Elena? Waiting for
reply (18/7)
SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=136014 (10/7)
An atlas ticket for Sheffield transfers, not meaning to pick on you
Elena but any luck looking at this ticket too? In Progress (23/7)
ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=135976 (6/7)
Another atlas ticket, this one for deletion errors. It landed with all
the Edinburgh admins were at CHEP, any luck tackling it now that (I
assume) at least some of you are back on home soil? In progress (12/7)
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=135925 (3/7)
This CMS transfer failure ticket was reopened after being closed by the
VO, so I thought I'd bring it to your attention as it's easy to miss
them when this happens. Reopened (20/7)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=136178 (17/7)
The age old story, a (t2k) user tried to use lcg-tools, Dan suggests
they use gfal tools instead, gfal tools work for the user. Unless Dan
wants to dig into why obsolete tools weren't working for his sites SE I
think this ticket can be closed. In progress (17/7)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/2017)
The atlas ticket heralding the coming of EOS at Birmingham. Any chance
of us being able to close this ticket before it hits its first
anniversary? On hold (23/4)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
This old ECHO sam test ticket is so close the being closed, just waiting
on a small change to be rolled out on the cluster. How goes this? In the
mean time I took the liberty of putting the ticket back "In Progress".
Reopened (28/6)
https://ggus.eu/?mode=ticket_info&ticket_id=136138 (16/7)
A sequel to an old t2k ticket with a similar problem
(https://ggus.eu/index.php?mode=ticket_info&ticket_id=131815), where
bringing files online takes too long. The original request was for the
Tier 1 to bring the files online manually if possible, but the submitter
has hacked a possible solution by explicitly setting the timeout. I
think this ticket is done with, but someone (Brian?) might want to add
something to the ticket before it's closed. In progress (17/7)
https://ggus.eu/?mode=ticket_info&ticket_id=136104 (13/7)
A final ticket, another ROD one with a weird date, John asks if he can
close the ticket and I reckon he can - but to be sure have the alarms
cleared on the dashboard? In progress (23/7)
And that's all for the tickets, as always if you think I've missed
anything holler.
Cheers all!
Matt
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