Can you hear me? Improving your skills for communicating effectively.
Date: 27 April 2015
Location: De Montfort University, Kimberlin Building, The Gateway Leicester LE1 9BH
Times: 1300 – 1630
Cost £30 CILIP members, £50 non CILIP members
Who is it suitable for:
This course is intended for people at all levels, anyone who wants to improve their communication skills.
Aim:
To develop communication skills and underpin knowledge to support and strengthen individuals, in their performance and for their own personal development.
Duration: ½ day
Objectives:
By the end of the workshop, participants will:
Understand the different drivers which influence communication Have considered the communication styles of different individuals Have looked at a range of effective communication tools
What’s included:
Topics covered within this workshop are:
The Jigsaw Discovery Tool ©Jigsaw@work (a simple but memorable tool to assist people to learn to understand their own styles and those of others) Handling difficult conversations Making your communication effective with different types of people Giving and receiving feedback
Benefits of Learning:
Being able to communicate effectively is an essential skill in both our working and social lives. In organisations today communication has become more important than ever in assisting productivity. Poor communication, results in low morale and poor performance impacting the overall performance of the organisation. This course will help people to become effective communicators both within teams, and with customers.
Facilitator: Carol Brooks
Carol is accredited to deliver the Jigsaw Discovery Tool ©[log in to unmask] With over 30 years’ experience as a manager and leader in local government and the military she has been heavily involved in delivering training across a range of sectors. She is the founder of Chrysalis Coaching & Development www.chrysalisdevelopment.co.uk
Feedback on previous communication courses:
“Thank you for an enjoyable learning experience that I can apply practically.”
“This was a useful, thought-provoking day.”
“Excellent trainer and good supporting materials.”
To book go to this link:
https://www.surveymonkey.com/r/CommsEM2015
Closing date: 3rd April 2015
For any further information contact: [log in to unmask]
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