We're having a weird problem when downloading records via z39.50/remote search from RLUK. Basically when we try to download certain records, it causes the Sierra client to crash. We've managed to establish that the problem affects records from a small number of contributors to RLUK including Univ of Southampton; Institute of Education & Queen Marys, both Univ of London; Royal Academy of Music. No problems with any Millennium/Sierra libraries! And no problems with z39.50 downloads from other databases e.g. LC, OCLC.
The problem started about 2 weeks ago, coinciding with official launch of new RLUK database but also when we upgraded to latest version of Sierra, so not sure which event might have caused this.
Is anyone else experiencing this or anything similar?
Thanks,
Karen
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Karen Stevenson
Library Management System Co-ordinator
Direct Line: +44 (0)141 330 6724
Library,
University of Glasgow,
Hillhead Street,
Glasgow, G12 8QE
www.glasgow.ac.uk/library
The University of Glasgow, charity number SC004401
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