On 11/08/2014 16:55, Matt Doidge wrote:
> Hello everybody,
> There's not a huge number of tickets in the UK, so this ticket review
> should be short and sweet - just the way y'all like it.
>
> 20 Open UK tickets today.
>
> CSIRT Site Security Checks
>
> Master ticket:
> https://ggus.eu/index.php?mode=ticket_info&ticket_id=107538 (7/8)
>
> Jeremy has been submitting tickets to site security e-mails addresses to
> test that they're all working. Most seem to be present and correct, but
> on the not-yet-replied pile we have:
> SUSSEX (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107545)
> EFDA-JET (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107551)
> CAMBRIDGE (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107558)
For Cambridge I have raised a query with the local CERT people. They
acknowledge that they received the ticket. I'm waiting for a further
response from them.
John
>
> It could be that the sites in question have everyone on holiday, or that
> the site security contact address is a generic one for the University
> and someone at the other end is wondering what in the name of Odin's
> beard a GGUS ticket is.
>
> In the event that that any of these three saw the ticket's here first
> rather then through the proper channels please, please can you check
> your lines of communication rather then treating this like any other
> ticket.
>
> SHEFFIELD
> https://ggus.eu/index.php?mode=ticket_info&ticket_id=107217 (24/7)
> The information publishing on one of Elena's CEs seems to have
> spontaneously broken (as I found Torque and Maui to be wont to do). If
> anyone has had their CE's suddenly start publishing all the 4s for their
> job numbers recently then I'm sure any help would be appreciated. In
> progress (6/8)
>
> BRISTOL
> https://ggus.eu/index.php?mode=ticket_info&ticket_id=106554 (29/6)
> As seen from TB-SUPPORT, Bristol are having networking problems -
> especially with regards to the US. Lukasz and Winne are working at it,
> but the submitter (and maybe CMS) seems to be losing patience
> (unfairly). In progress (6/8)
>
>
> RAL TIER 1
> https://ggus.eu/index.php?mode=ticket_info&ticket_id=106615 (2/7)
> Decommissioning of the FTS2 service. Gareth sent out a broadcast -
> https://operations-portal.in2p3.fr/broadcast/archive/id/1187 Preparation
> are well underway. In progress (11/8)
>
> https://ggus.eu/index.php?mode=ticket_info&ticket_id=106324 (18/6)
> The RAL counterpart to Bristol's 106324 (cms pilots losing contact to
> their submission hosts), it looks like this problem still persists as
> well. A mixup between RALPP and Bristol on the CMS end (and not for the
> first time) meant that CMS didn't answer RAL's question (which was do
> you see the same problem at RALPP too?). Still Waiting for reply (7/8)
>
> That's all folks!
>
> Cheers,
> Matt
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