Hello everybody,
There's not a huge number of tickets in the UK, so this ticket review
should be short and sweet - just the way y'all like it.
20 Open UK tickets today.
CSIRT Site Security Checks
Master ticket:
https://ggus.eu/index.php?mode=ticket_info&ticket_id=107538 (7/8)
Jeremy has been submitting tickets to site security e-mails addresses to
test that they're all working. Most seem to be present and correct, but
on the not-yet-replied pile we have:
SUSSEX (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107545)
EFDA-JET (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107551)
CAMBRIDGE (https://ggus.eu/index.php?mode=ticket_info&ticket_id=107558)
It could be that the sites in question have everyone on holiday, or that
the site security contact address is a generic one for the University
and someone at the other end is wondering what in the name of Odin's
beard a GGUS ticket is.
In the event that that any of these three saw the ticket's here first
rather then through the proper channels please, please can you check
your lines of communication rather then treating this like any other ticket.
SHEFFIELD
https://ggus.eu/index.php?mode=ticket_info&ticket_id=107217 (24/7)
The information publishing on one of Elena's CEs seems to have
spontaneously broken (as I found Torque and Maui to be wont to do). If
anyone has had their CE's suddenly start publishing all the 4s for their
job numbers recently then I'm sure any help would be appreciated. In
progress (6/8)
BRISTOL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=106554 (29/6)
As seen from TB-SUPPORT, Bristol are having networking problems -
especially with regards to the US. Lukasz and Winne are working at it,
but the submitter (and maybe CMS) seems to be losing patience
(unfairly). In progress (6/8)
RAL TIER 1
https://ggus.eu/index.php?mode=ticket_info&ticket_id=106615 (2/7)
Decommissioning of the FTS2 service. Gareth sent out a broadcast -
https://operations-portal.in2p3.fr/broadcast/archive/id/1187 Preparation
are well underway. In progress (11/8)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=106324 (18/6)
The RAL counterpart to Bristol's 106324 (cms pilots losing contact to
their submission hosts), it looks like this problem still persists as
well. A mixup between RALPP and Bristol on the CMS end (and not for the
first time) meant that CMS didn't answer RAL's question (which was do
you see the same problem at RALPP too?). Still Waiting for reply (7/8)
That's all folks!
Cheers,
Matt
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