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PHD-DESIGN  June 2014

PHD-DESIGN June 2014

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Subject:

Re: User Experience Research and Democracy

From:

María de Mater O'Neill <[log in to unmask]>

Reply-To:

PhD-Design - This list is for discussion of PhD studies and related research in Design <[log in to unmask]>

Date:

Tue, 17 Jun 2014 11:43:03 -0400

Content-Type:

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Hi to all.

Pedro...you might find this interesting.

In Puerto Rico they are working on the link between Democracy and
participation.

Arq, Omayra Rivera-Crespo Doctoral research (Spanish) about participatory
design in architecture.
PROCESOS DE PARTICIPACIÓN: PROYECTAR, CONSTRUIR Y HABITAR LA VIVIENDA
CONTEMPORÁNEA, ESCOLA D’ ARQUITECTURA
LA SALLE, UNIVERSITAT RAMON LLULL

http://www.tdx.cat/handle/10803/22702

Designer Arthur Asseo Tedx Youth talk (English) about 21 century skill,
participatory design with kids about science project.
http://www.youtube.com/watch?v=WJlvM038sAM

Also there are other related initiatives from the academic realm in Latin
America, like Acunar (http://programaacunar.com/web/), a transdiciplinary
and participatory design / research project for small businesses, from the
Industrial Design Department, National University of Colombia. Acunar
focuses on product development with local artisans with the Gobernación de
Cundinamarca. Another initiative, in Argentina, is the participatory design
services to strengthen PYMES by Prof. Beatriz Galán, from the Faculty of
Urbanism, Design and Architecture, University of Buenos Aires.

---------
http://catedrammo.wordpress.com/
http://marimateroneill.com
http://rubberbandpr.com


On Tue, Jun 17, 2014 at 11:27 AM, Terence Love <[log in to unmask]> wrote:

> Hi Pedro and Lubomir,
> There is a nice story around the Australian GST forms that others on this
> list will know more about than I do.
> In their initial form(no pun intended) the forms of the Australia GST were
> socio-politically problematic.
> Some members of this list worked on the revisions that have led to one of
> the easiest to use  tax reporting regimes,  an important aspect of any
> modern democracy.
> Best wishes,
> Terry
>
> --
> Dr Terence Love
> PhD (UWA), B.A. (Hons) Engin, PGCE. FDRS, AMIMechE, MISI
> Director,
> Love Services Pty Ltd
> PO Box 226, Quinns Rocks Western Australia 6030
> Tel: +61 (0)4 3497 5848
> Fax:+61 (0)8 9305 7629
> [log in to unmask]
> --
>
>
>
> -----Original Message-----
> From: [log in to unmask] [mailto:
> [log in to unmask]] On Behalf Of Lubomir Savov Popov
> Sent: Tuesday, 17 June 2014 4:43 PM
> To: PhD-Design - This list is for discussion of PhD studies and related
> research in Design
> Subject: RE: User Experience Research and Democracy
>
> Dear Pedro,
>
> I think you have gotten pretty well this relationship. In the last
> paragraph you mention the main areas for searching.
>
> However, the advent of user-centered and experience design in the U.S.A.
> is corporate sponsored despite of its packaging as a grass root
> development. You can discuss the movement in the U.S.A. and find out to
> what degree it is initiated by corporations and to what degree it is
> spurred by the opportunities that a democracy presents to people. And you
> might find very surprising things. In the software and the
> telecommunication industries, there is a very strong corporate initiative.
> It is the market that drives corporations to search for user expertise.
> (This is not classic participation; rather, it is a form of using users as
> experts regarding their needs.)
>
> On the other hand, the Scandinavian participatory moment comes from
> "below," from the masses. I think that your best option is to search for
> the relationship between democracy and participation using the Scandinavian
> tradition. Actually, participation started in the 1950's over there as
> participatory management. After that it spreads to urban planning and
> architecture. The current buzz in software engineering and HCI is a late
> offspring. However, because of the money in these industries and the better
> realization of the importance of users, the participatory field there
> currently is more advanced.
>
> Also, it is important in which fields you search for case study materials.
> In architecture, participation is clearly a product of a democratic
> society, both in Scandinavia and in the U.S.A. See the work of Henry
> Sanoff, who initiated and advanced this academic area in architecture. He
> works very consistently in this area since the late 1950's. His academic
> work is based on his architectural projects that typically follow the
> process of participatory design.
>
> Best wishes,
>
> Lubomir
>
> Lubomir Popov, PhD
> School of Family and Consumer Sciences
> American Culture Studies Affiliated Faculty Bowling Green State University
> 309 Johnston Hall,
> Bowling Green, Ohio 43403-0059
> [log in to unmask]
> 419.372.7835
>
>
> -----Original Message-----
> From: PhD-Design - This list is for discussion of PhD studies and related
> research in Design [mailto:[log in to unmask]] On Behalf Of Pedro
> Oliveira
> Sent: Tuesday, June 17, 2014 10:00 AM
> To: [log in to unmask]
> Subject: User Experience Research and Democracy
>
> Dear List Members,
> Is anyone on this list working on the relation between user experience
> research and democracy? Alternatively, can anyone please point me to
> resources in this area?
> To provide some quick context: I’m a corporate ethnographer working in
> Portugal. Portugal is many things, amongst them, a country with only forty
> years of democracy and some of the highest levels of corruptions in Europe,
> both corporate and political (as per Transparency International 2013 annual
> report). In fieldwork assignments around retail and work software I have
> been noticing people finding incredibly deep, time-consuming, complex and
> detailed strategies of human cooperation across individuals and across
> groups, in order to cope with the many difficulties posed by the software;
> this often comes with a sense of helplessness and hopelessness around
> feeling that their voice on this software, whatever that voice is, will be
> able to produce any kind of change. Overall there is the feeling that it is
> people that must adapt to the difficulties posed by software or technology
> in general, rather than the other way round.
> This is no different from the way people seem to talk about government and
> political representation, as expressed by a nearly seventy per cent
> abstention in the recent European elections. Towards government, or even
> towards the idea of political representation in general, there is an
> overall feeling that critical participation and/or voicing of one's views
> on the matter, can hardly lead to any form of significant change. It has
> recently dawn on me that the similarities between the discourse towards
> technology and the discourse towards political representation found in this
> country (passive acceptance of the “authority” contained in the technology
> or in the government) are traits of a country with a very short history of
> democracy. I wonder if other people here also see a relation between
> historical duration of democracy and a concern with the end user. In other
> words: is the concern with the end user a characteristic of
> countries/cultures with a longer history of democracy? The fact that plenty
> of work on user experience research and human centered design has
> originated in the American context, and the fact that fields such as
> participatory design have really gained a significant expression in
> Scandinavia (with its well-built historical tradition of social democracy)
> may  help to consubstantiate this point of view. I would really love to
> hear about this by people in the list. Thanking you in advance. Yours, Pedro
>
> PhD Anthropologist/Independent Ethnographic Consultant/Global Partner at
> Practica LLC
>
>
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