Hi Ashley,
I am managed hosted, so I may not be able to give the best answer, but is this an institution role or node issue?
If you haven't already checked their role against another staff member, and the institutional hierarchy node against a course that is fine for them and one that isn't
Regards
Ty
-----Original Message-----
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Ashley Wright
Sent: 05 March 2014 14:05
To: [log in to unmask]
Subject: Files area not visible in some modules
Dear Usergroup,
I cannot figure this one out. An academic is enrolled as an Instructor on about 30 modules, however in 3 of them he is not able to view (or click on anything) the Files area (Control Panel > Files). This appears to be causing intermittent problems viewing and uploading to these 3 modules. Some items can be viewed but others produce error messages along the lines of "File system entry not readable..." and " ....the specified resource was not found".
Other Instructors on the modules can view these files.
We are self-hosted running Learn 9.1 SP13 and also use Community but NOT the content system.
Thought it might be a permissions issue but all of that looks fine. Tool availability also looks ok.
Any ideas? Hoping I won't see tumbleweed in a day or two following this post.
Best wishes,
Ashley Wright
Development Officer
Newcastle University
Tel: 0191 208 5565
@ashleyhwright
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be error-free or secure as information could be intercepted, corrupted, lost, destroyed, or could arrive late or incomplete, or the email may be affected by viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, or viruses, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
Northbrook College Sussex, Littlehampton Road, Goring-By-Sea, Worthing, West Sussex, BN12 6NU.
Tel 0845 155 60 60
|