On Mon, Feb 3, 2014 at 4:28 AM, Terence Love <[log in to unmask]> wrote:
> This is latter is problematic because the typical way of modelling human
> users is unhelpfully reflective, i.e. we problematically think human users
> are as we see ourselves.
>
Of course this is only true of lay people (which includes many designers
and most engineers). There is considerable work on modeling people within
the psychological and cognitive sciences, some of which is indeed used in
design (especially for complex equipment and aircraft), and this is based
entirely upon hard, rigorous data.
see:
Cognitive simulation as a tool for cognitive task analysis.
http://www.ncbi.nlm.nih.gov/pubmed/1516575
And even animation -- watch the movie
http://cg.cis.upenn.edu/
Don
Don Norman
Nielsen Norman Group, IDEO Fellow
[log in to unmask] www.jnd.org http://www.core77.com/blog/columns/
Book: "Design of Everyday Things: Revised and Expanded<http://amzn.to/ZOMyys>"
(DOET2).
Course: Udacity On-Line course based on
DOET2<https://www.udacity.com/course/design101>
(free).
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