Dear all,
I recently defended my PhD thesis “Meaning in the Making – Introducing a Hermeneutic Perspective on the Contribution of Design Practice to Innovation.
The thesis answers calls for practice-oriented perspectives in design and design management research (by for example Kimbell, Stolterman and Tonkinwise). It draws on an experimental study conducted in collaboration with SVID, the Swedish Industrial Design Foundation. In the study five professional designers (from different fields of design) shared practice knowledge through hands-on oriented processes with multi-disciplinary groups in five “non-designerly” companies. The aim of the processes was to contribute to the innovation work of the companies. The workshops and other activities were studied through an ethnographic research approach.
Based on what went on in the processes (including failures), I argue that it is highly relevant to draw on interpretative perspectives in design theory (e.g. Schön, Krippendorff, Dorst, Coyne & Snoddgrass), and more specifically directly from philosophical hermeneutics (Gadamer and Ricoeur) for understanding the contribution of design to innovation work in organizations. This can be seen as a complement to the problem-solving school of thought. In the discussion section I also provide a critical perspective on the current Design Thinking rhetoric that typically neglects aesthetic dimensions of design knowledge.
For more information, please see the abstract below.
A digital version of the thesis can be found here: https://gupea.ub.gu.se/handle/2077/33428
Please e-mail me if you would like a printed copy.
Kind regards,
Marcus Jahnke
HDK, School of Design and Crafts
Business & Design Lab
University of Gothenburg
Sweden
ABSTRACT
In recent years interest has grown in how design can contribute to innovation in business and society, such as through the management concept of design thinking. However, up-close studies on the contribution of design practice to innovation are scarce. This may be one reason why rhetoric arguing the benefit of design in innovation contexts is often related to pervasive innovation concepts, such as idea generation and problem-solving, rather than to concepts that capture tacit and embodied dimensions of design as an aesthetic practice.
The purpose of this study is to develop an understanding of the contribution of design practice to innovation. This has been achieved through an experimental research-approach in which five designers, through different interventions, involved multi-disciplinary groups of non-designers in experiencing design practice “hands-on” in five "non-designerly" companies. The aim of the interventions was to strengthen the innovativeness of the organizations. The interventions have been studied through ethnographically inspired methods and an interpretative and reflexive methodological approach.
In the interventions established product understandings in the companies were challenged, initially leading to friction. However, the immersion in design hands-on meant that established meaning-spaces were gradually expanded through processes of entwined conversation and hands-on making. In these processes new product understandings were developed through aesthetic deliberation and material practice, which in three cases lead to innovative concepts that could not have been developed within the meaning-space in the organization before the interventions. This study thus sheds light on how the emergence of innovative concepts can be understood as processes of meaning-making, and how design practice may provide the necessary processes for such innovation work in multi-disciplinary contexts. It also suggests that when design practice is abstracted away, as in the concept of design thinking, relevant dimensions of design’s contribution to innovation may be lost.
The main theoretical contribution is to show the relevance of hermeneutics as an explicit concept for understanding the contribution of design practice to innovation. This can be seen as establishing a missing link between design theory, design management studies and innovation management theory. Beyond articulating the contribution of design practice to innovation, this thesis also supports the relevance of understanding meaning-making as central to innovation.
-----------------------------------------------------------------
PhD-Design mailing list <[log in to unmask]>
Discussion of PhD studies and related research in Design
Subscribe or Unsubscribe at https://www.jiscmail.ac.uk/phd-design
-----------------------------------------------------------------
|