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TB-SUPPORT  October 2013

TB-SUPPORT October 2013

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Subject:

Re: Tickets for the 8th of October

From:

John Hill <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 7 Oct 2013 16:33:52 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (219 lines)

On 07/10/2013 16:24, Matt Doidge wrote:
> Hello everybody,
> It's the first Monday of the month, so time for us to look at all the
> tickets currently plaguing us.
> Cheers,
> Matt
>
> 38 Open UK tickets this month (nice, they're going down).
>
> GLEXEC tickets - keeping these separate. Congratulations to Manchester
> for vanquishing their lack of glexec during their SL6 upgrade.
>
> CAMBRIDGE
> https://ggus.eu/ws/ticket_info.php?ticket=95306
> John said in his last update that they intend to roll out gLExec
> alongside their SL6 upgrade, which should be happening this week. How
> goes it? On hold (2/9)

Slowly, as I'm recovering from the scheduled weekend power cut, trying 
to update to DPM 1.8.7 first, whilst fielding the blizzard of emails :-)

John

>
> BRISTOL
> https://ggus.eu/ws/ticket_info.php?ticket=95305
> gLexec will be dealt with after the other stuff (SL6, new CEs etc). On
> hold (11/7)
>
> BIRMINGHAM
> https://ggus.eu/ws/ticket_info.php?ticket=95304
> Mark enabled gLexec, but had a few bugs that needed ironing out for
> Alice. I'd suggest solving it again if you think these are fixed Mark.
> In progress (26/9)
>
> ECDF
> https://ggus.eu/ws/ticket_info.php?ticket=95303
> Waiting on the tarball - *tarball hat on* Sorry guys, I've dropped the
> ball here. Keeping the lights on at Lancaster ate all of September and
> not giving me much time to tackle this problem. I hope to have an update
> soon in a big tarball refresh. On hold (21/8)
>
> DURHAM
> https://ggus.eu/ws/ticket_info.php?ticket=95302
> It looked like Durham were close, but Mike was on leave. Any news? On
> hold (2/9)
>
> SHEFFIELD
> https://ggus.eu/ws/ticket_info.php?ticket=95301
> Like most others Elena is rolling out this with the SL6 upgrade, so soon
> hopefully. On hold (1/10)
>
> LANCASTER
> https://ggus.eu/ws/ticket_info.php?ticket=95299
> See my apology to ECDF. On hold (17/7)
>
> RHUL
> https://ggus.eu/ws/ticket_info.php?ticket=95297
> Coming along with SL6. On hold (2/9)
>
> QMUL
> https://ggus.eu/ws/ticket_info.php?ticket=95296
> glExec is basically working on QM's SL6 nodes, so it's just a matter of
> time before glexEc is rolled out across their nodes. On hold (12/8)
>
> UCL
> https://ggus.eu/ws/ticket_info.php?ticket=95298
> Ben hoped to roll this out by the end of September along with the SL6
> upgrade. On hold (29/8)
>
> EFDA-JET
> https://ggus.eu/ws/ticket_info.php?ticket=95295
> There was a plan to roll this out in a few weeks time, back in July. On
> hold (19/7)
>
> Common or Garden Tickets:
>
> NGI
> https://ggus.eu/ws/ticket_info.php?ticket=95469 (5/7)
> The last of the Unresponsive VO child tickets (supernemo). Jeremy has
> mentioned that he will close this ticket, it just looks like he hasn't
> got around to it yet. Malgorzata has chimed in asking for the
> decommissioning ticket to be opened. In progress (7/10)
>
> https://ggus.eu/ws/ticket_info.php?ticket=95442 (4/7)
> The unresponsive VO master ticket. Nearly done now. On hold (12/8)
>
> https://ggus.eu/ws/ticket_info.php?ticket=95833 (17/7)
> Decommissioning of ral-ngs2. On hold whilst migrating some of the
> remaining services to Scarf. On hold (23/9)
>
> VOMS
> https://ggus.eu/ws/ticket_info.php?ticket=97823 (7/10)
> A ticket has come into Manchester requesting that their voms stops
> supporting minos as part of the VO decommissioning process. Assigned (7/10)
>
> SUSSEX
> https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6)
> Duncan asked Sussex to check their Perfsonar. At last word they were
> going to reinstall it with the latest version of perfsonar. Is anything
> likely to happen soon? On hold (14/8)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97139 (9/9)
> APEL-Pub nagios test failures. Kashif has extended the ticket again.
> Other ROD shifters might not be so kind! In progress (18/9)
>
> BRISTOL
> https://ggus.eu/ws/ticket_info.php?ticket=96261 (30/7)
> Bristol are seeing some stage out problems for a CMS user's jobs.
> They're trying valiantly yo fix, but not having much luck. In progress
> (3/10)
>
> GLASGOW
> https://ggus.eu/ws/ticket_info.php?ticket=97068 (5/9)
> Glasgow's perfsonar boxen need a kick too. Dave reports that they'll
> review the ports being used whilst updating their Perfsonar box to the
> latest and greatest version. On hold (18/9)
>
> https://ggus.eu/ws/ticket_info.php?ticket=96234 (29/7)
> Request for WMS HyperK support. The plan was to do it after GridPP. It's
> after GridPP. Just mentioning that... On hold (18/9)
>
> ECDF
> https://ggus.eu/ws/ticket_info.php?ticket=96002 (22/7)
> A SHA-2 nagios ticket. Enough said. You might want to update your CEs
> for other reasons before SHA-2 becomes "mandatory". On hold (20/8)
>
> DURHAM
> https://ggus.eu/ws/ticket_info.php?ticket=97378 (17/9)
> Another Apel-Pub nagios test ticket. Things are looking much better at
> Durham, and Stuart from the Apel team has gotten involved. In progress
> (7/10)
>
> SHEFFIELD
> https://ggus.eu/ws/ticket_info.php?ticket=97039 (4/9)
> Biomed complaining about 44444444444 waiting jobs at Sheffield. Have you
> had a chance to take a peek at the problem Elena? On hold (11/9)
>
> MANCHESTER
> https://ggus.eu/ws/ticket_info.php?ticket=97066 (5/9)
> Duncan spotted that the Manchester perfsonar wasn't working very well.
> Alessandra reports that they'll get to this until after the SL6 upgrade
> and they've finished debugging their central switch. On hold (9/9)
>
> LIVERPOOL
> https://ggus.eu/ws/ticket_info.php?ticket=97682 (1/10)
> Liverpool's perfsonar has fallen ill after a power cut. It seems these
> boxes eventually go bad. The Liver lads can't get the perfSONAR-BUOY
> tests to start, it's looking like a reinstall is on the cards. In
> progress (2/10)
>
> UCL
> https://ggus.eu/ws/ticket_info.php?ticket=97783 (5/10)
> Atlas are seeing transfer failures into UCL. There appears to be a
> discrepancy between real and reported space causing the issue. In
> progress (7/10)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97461 (20/9)
> Atlas transfer failures caused by network troubles by the looks of it.
> Network engineers are putting in some 10G cards tomorrow (the 8th), so
> hopefully that will sooth it. In progress (3/10)
>
> QMUL
> https://ggus.eu/ws/ticket_info.php?ticket=97615 (27/9)
> atlas complaining that the QM SE is not responding fast enough to
> lcg-stmd queries. Dan asked for some deserved clarification. Things are
> better, but Chris would like the Storm developers to get involved. On
> hold (2/10)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97819 (7/10)
> hone have noticed a lack of disk space on some QM nodes affecting their
> jobs. Dan has tracked this down to epic not cleaning up after
> themselves, we've noticed the same at Lancaster. Dan has let epic know
> of their error. In progress (7/7)
>
> TIER 1
> https://ggus.eu/ws/ticket_info.php?ticket=97385 (17/9)
> Request for a HyperK (the most breakfast cerealy sounding VO) cvmfs
> repo. Things are being worked on, but slowly. If things are going to
> slowly Chris pipe up! On hold (26/9)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97025 (3/9)
> A ticket that keeps popping up in one form or another, concerning the
> RAL myproxy server's certificate. This has been worked on before, with a
> new service in stand by. The ticket has been held to prevent the Tier 1
> being hassled about this again. On hold (12/9)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97516 (23/9)
> t2k had problems FTSing their files about. It looks like this could have
> been caused by temporary network problems at external sites. The Tier 1
> guys would like to know if the problem persists for t2k. Waiting for
> reply (30/9)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97759 (4/10)
> The Tier 1's SHA-2 ticket. The plan is currently to let all the current
> out of date CEs die natural deaths as the clusters is decommissioned
> from under them. If they get a reprieve then they'll get upgraded. On
> hold (4/10)
>
> https://ggus.eu/ws/ticket_info.php?ticket=97479 (20/9)
> Atlas were seeing high failure rates on RAL SL5 nodes. Maybe an old
> cvmfs bug. With the move to SL6 this wasn't too much of a worry. Can
> this ticket be closed now? On hold (30/9)
>
> https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/2012)
> I forgot to get a birthday card for this ticket - "correlated
> packet-loss on perfsonar host". Any news? On hold (17/6)
>
> https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2)
> Chris' request for webdav support on the RAL LFC. Last word were that a
> few holes needed to be poked in the RAL firewall for the service, then
> silence. On hold (9/8)
>
> EFDA-JET
> https://ggus.eu/ws/ticket_info.php?ticket=97485 (21/9)
> lhcb jobs failures, probably due to an out of date set of CA
> certificates. Jet have updated and asked lhcb if things have started
> working. Waiting for reply (2/10)

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