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On 07/10/2013 16:24, Matt Doidge wrote: > Hello everybody, > It's the first Monday of the month, so time for us to look at all the > tickets currently plaguing us. > Cheers, > Matt > > 38 Open UK tickets this month (nice, they're going down). > > GLEXEC tickets - keeping these separate. Congratulations to Manchester > for vanquishing their lack of glexec during their SL6 upgrade. > > CAMBRIDGE > https://ggus.eu/ws/ticket_info.php?ticket=95306 > John said in his last update that they intend to roll out gLExec > alongside their SL6 upgrade, which should be happening this week. How > goes it? On hold (2/9) Slowly, as I'm recovering from the scheduled weekend power cut, trying to update to DPM 1.8.7 first, whilst fielding the blizzard of emails :-) John > > BRISTOL > https://ggus.eu/ws/ticket_info.php?ticket=95305 > gLexec will be dealt with after the other stuff (SL6, new CEs etc). On > hold (11/7) > > BIRMINGHAM > https://ggus.eu/ws/ticket_info.php?ticket=95304 > Mark enabled gLexec, but had a few bugs that needed ironing out for > Alice. I'd suggest solving it again if you think these are fixed Mark. > In progress (26/9) > > ECDF > https://ggus.eu/ws/ticket_info.php?ticket=95303 > Waiting on the tarball - *tarball hat on* Sorry guys, I've dropped the > ball here. Keeping the lights on at Lancaster ate all of September and > not giving me much time to tackle this problem. I hope to have an update > soon in a big tarball refresh. On hold (21/8) > > DURHAM > https://ggus.eu/ws/ticket_info.php?ticket=95302 > It looked like Durham were close, but Mike was on leave. Any news? On > hold (2/9) > > SHEFFIELD > https://ggus.eu/ws/ticket_info.php?ticket=95301 > Like most others Elena is rolling out this with the SL6 upgrade, so soon > hopefully. On hold (1/10) > > LANCASTER > https://ggus.eu/ws/ticket_info.php?ticket=95299 > See my apology to ECDF. On hold (17/7) > > RHUL > https://ggus.eu/ws/ticket_info.php?ticket=95297 > Coming along with SL6. On hold (2/9) > > QMUL > https://ggus.eu/ws/ticket_info.php?ticket=95296 > glExec is basically working on QM's SL6 nodes, so it's just a matter of > time before glexEc is rolled out across their nodes. On hold (12/8) > > UCL > https://ggus.eu/ws/ticket_info.php?ticket=95298 > Ben hoped to roll this out by the end of September along with the SL6 > upgrade. On hold (29/8) > > EFDA-JET > https://ggus.eu/ws/ticket_info.php?ticket=95295 > There was a plan to roll this out in a few weeks time, back in July. On > hold (19/7) > > Common or Garden Tickets: > > NGI > https://ggus.eu/ws/ticket_info.php?ticket=95469 (5/7) > The last of the Unresponsive VO child tickets (supernemo). Jeremy has > mentioned that he will close this ticket, it just looks like he hasn't > got around to it yet. Malgorzata has chimed in asking for the > decommissioning ticket to be opened. In progress (7/10) > > https://ggus.eu/ws/ticket_info.php?ticket=95442 (4/7) > The unresponsive VO master ticket. Nearly done now. On hold (12/8) > > https://ggus.eu/ws/ticket_info.php?ticket=95833 (17/7) > Decommissioning of ral-ngs2. On hold whilst migrating some of the > remaining services to Scarf. On hold (23/9) > > VOMS > https://ggus.eu/ws/ticket_info.php?ticket=97823 (7/10) > A ticket has come into Manchester requesting that their voms stops > supporting minos as part of the VO decommissioning process. Assigned (7/10) > > SUSSEX > https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6) > Duncan asked Sussex to check their Perfsonar. At last word they were > going to reinstall it with the latest version of perfsonar. Is anything > likely to happen soon? On hold (14/8) > > https://ggus.eu/ws/ticket_info.php?ticket=97139 (9/9) > APEL-Pub nagios test failures. Kashif has extended the ticket again. > Other ROD shifters might not be so kind! In progress (18/9) > > BRISTOL > https://ggus.eu/ws/ticket_info.php?ticket=96261 (30/7) > Bristol are seeing some stage out problems for a CMS user's jobs. > They're trying valiantly yo fix, but not having much luck. In progress > (3/10) > > GLASGOW > https://ggus.eu/ws/ticket_info.php?ticket=97068 (5/9) > Glasgow's perfsonar boxen need a kick too. Dave reports that they'll > review the ports being used whilst updating their Perfsonar box to the > latest and greatest version. On hold (18/9) > > https://ggus.eu/ws/ticket_info.php?ticket=96234 (29/7) > Request for WMS HyperK support. The plan was to do it after GridPP. It's > after GridPP. Just mentioning that... On hold (18/9) > > ECDF > https://ggus.eu/ws/ticket_info.php?ticket=96002 (22/7) > A SHA-2 nagios ticket. Enough said. You might want to update your CEs > for other reasons before SHA-2 becomes "mandatory". On hold (20/8) > > DURHAM > https://ggus.eu/ws/ticket_info.php?ticket=97378 (17/9) > Another Apel-Pub nagios test ticket. Things are looking much better at > Durham, and Stuart from the Apel team has gotten involved. In progress > (7/10) > > SHEFFIELD > https://ggus.eu/ws/ticket_info.php?ticket=97039 (4/9) > Biomed complaining about 44444444444 waiting jobs at Sheffield. Have you > had a chance to take a peek at the problem Elena? On hold (11/9) > > MANCHESTER > https://ggus.eu/ws/ticket_info.php?ticket=97066 (5/9) > Duncan spotted that the Manchester perfsonar wasn't working very well. > Alessandra reports that they'll get to this until after the SL6 upgrade > and they've finished debugging their central switch. On hold (9/9) > > LIVERPOOL > https://ggus.eu/ws/ticket_info.php?ticket=97682 (1/10) > Liverpool's perfsonar has fallen ill after a power cut. It seems these > boxes eventually go bad. The Liver lads can't get the perfSONAR-BUOY > tests to start, it's looking like a reinstall is on the cards. In > progress (2/10) > > UCL > https://ggus.eu/ws/ticket_info.php?ticket=97783 (5/10) > Atlas are seeing transfer failures into UCL. There appears to be a > discrepancy between real and reported space causing the issue. In > progress (7/10) > > https://ggus.eu/ws/ticket_info.php?ticket=97461 (20/9) > Atlas transfer failures caused by network troubles by the looks of it. > Network engineers are putting in some 10G cards tomorrow (the 8th), so > hopefully that will sooth it. In progress (3/10) > > QMUL > https://ggus.eu/ws/ticket_info.php?ticket=97615 (27/9) > atlas complaining that the QM SE is not responding fast enough to > lcg-stmd queries. Dan asked for some deserved clarification. Things are > better, but Chris would like the Storm developers to get involved. On > hold (2/10) > > https://ggus.eu/ws/ticket_info.php?ticket=97819 (7/10) > hone have noticed a lack of disk space on some QM nodes affecting their > jobs. Dan has tracked this down to epic not cleaning up after > themselves, we've noticed the same at Lancaster. Dan has let epic know > of their error. In progress (7/7) > > TIER 1 > https://ggus.eu/ws/ticket_info.php?ticket=97385 (17/9) > Request for a HyperK (the most breakfast cerealy sounding VO) cvmfs > repo. Things are being worked on, but slowly. If things are going to > slowly Chris pipe up! On hold (26/9) > > https://ggus.eu/ws/ticket_info.php?ticket=97025 (3/9) > A ticket that keeps popping up in one form or another, concerning the > RAL myproxy server's certificate. This has been worked on before, with a > new service in stand by. The ticket has been held to prevent the Tier 1 > being hassled about this again. On hold (12/9) > > https://ggus.eu/ws/ticket_info.php?ticket=97516 (23/9) > t2k had problems FTSing their files about. It looks like this could have > been caused by temporary network problems at external sites. The Tier 1 > guys would like to know if the problem persists for t2k. Waiting for > reply (30/9) > > https://ggus.eu/ws/ticket_info.php?ticket=97759 (4/10) > The Tier 1's SHA-2 ticket. The plan is currently to let all the current > out of date CEs die natural deaths as the clusters is decommissioned > from under them. If they get a reprieve then they'll get upgraded. On > hold (4/10) > > https://ggus.eu/ws/ticket_info.php?ticket=97479 (20/9) > Atlas were seeing high failure rates on RAL SL5 nodes. Maybe an old > cvmfs bug. With the move to SL6 this wasn't too much of a worry. Can > this ticket be closed now? On hold (30/9) > > https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/2012) > I forgot to get a birthday card for this ticket - "correlated > packet-loss on perfsonar host". Any news? On hold (17/6) > > https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2) > Chris' request for webdav support on the RAL LFC. Last word were that a > few holes needed to be poked in the RAL firewall for the service, then > silence. On hold (9/8) > > EFDA-JET > https://ggus.eu/ws/ticket_info.php?ticket=97485 (21/9) > lhcb jobs failures, probably due to an out of date set of CA > certificates. Jet have updated and asked lhcb if things have started > working. Waiting for reply (2/10)