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TB-SUPPORT  July 2013

TB-SUPPORT July 2013

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Subject:

Tickets for the 9th of July

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 8 Jul 2013 16:16:04 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (74 lines)

Hello everybody.

34 Open UK tickets this week. Lets dive in.

Unresponsive VOs hosted by NGI_UK (5/7)
https://ggus.eu/ws/ticket_info.php?ticket=95442- The Parent Ticket, 
there's also mention of oxgrid.ox.ac.uk in the last update.
https://ggus.eu/ws/ticket_info.php?ticket=95474 -camont
https://ggus.eu/ws/ticket_info.php?ticket=95473 -gridpp
https://ggus.eu/ws/ticket_info.php?ticket=95472 -minos.vo.gridpp.ac.uk
https://ggus.eu/ws/ticket_info.php?ticket=95471 -Don't know for sure who 
this pertains to, perhaps vo.northgrid.ac.uk?
https://ggus.eu/ws/ticket_info.php?ticket=95470 -babar
https://ggus.eu/ws/ticket_info.php?ticket=95469 -Can't quite figure out 
who this is for either, probably supernemo.vo.eu-egee.org

These tickets are asking for the CiC portal entries to be updated and/or 
cleaned up for the relevant VOs. It could be that some of these VOs are 
no longer used and need the Old Yeller treatment. Not much progress on 
any of these tickets, but they were only opened on the 5th.

GLEXEC TICKETS (1/7)
A number of sites have changed the ticket catagory from an "Incident" to 
a "Change Request", which I would encourage. It's not an incident unless 
we fail to meet a deadline!
CAMBRIDGE https://ggus.eu/ws/ticket_info.php?ticket=95306 John put in a 
brief plan. In Progress.
BRISTOL https://ggus.eu/ws/ticket_info.php?ticket=95305 In progress.
BIRMINGHAM https://ggus.eu/ws/ticket_info.php?ticket=95304 In Progress.
ECDF https://ggus.eu/ws/ticket_info.php?ticket=95303 "Not urgent". On hold.
DURHAM https://ggus.eu/ws/ticket_info.php?ticket=95302 Plan to implement 
soon, with support from Glasgow. In progress.
SHEFFIELD https://ggus.eu/ws/ticket_info.php?ticket=95301 "gLexec 
installation is in progress". In progress.
MANCHESTER https://ggus.eu/ws/ticket_info.php?ticket=95300 Will rollout 
gLexec during SL6 deployment on the 14/10. On hold.
LANCASTER https://ggus.eu/ws/ticket_info.php?ticket=95299 Working on a 
gLExec tarball (if possible). In progress.
UCL https://ggus.eu/ws/ticket_info.php?ticket=95298 Will try to deploy 
later in July. On hold.
RHUL https://ggus.eu/ws/ticket_info.php?ticket=95297 Working on it. In 
progress.
QMUL https://ggus.eu/ws/ticket_info.php?ticket=95296 Hope to mix it in 
with the SL6/EMI3 move. Atlas' problems on EMI3/SL6 might delay though. 
In progress.
EFDA-JET https://ggus.eu/ws/ticket_info.php?ticket=95295 An exchange 
occurred over JET's nature. In progress.
SUSSEX https://ggus.eu/ws/ticket_info.php?ticket=95309 Assigned. My 
usual thought is that Emyr is on holiday?

OXFORD and RALPP have closed their tickets, as they have gLEXEC already 
deployed and only got ticketed due to glitches at their sites at the time.

BIRMINGHAM
https://ggus.eu/ws/ticket_info.php?ticket=95418 (4/7)
ALICE have ticket the site about enabling cvmfs for them. Assigned (8/7)

MANCHESTER
https://ggus.eu/ws/ticket_info.php?ticket=95487 (6/7)
LHCB SAM jobs weren't picking up the VO_LHCB_SW_DIR env variable. 
Assigned (6/7)

ECDF
https://ggus.eu/ws/ticket_info.php?ticket=94873 (14/6)
The LHCB reply seems to have been to just set the ticket back to "In 
progress", so you might as well close this one. In progress (2/7)

TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2)
Catalin has put plans down for rolling out a read-only LFC webdav 
frontend to the Oracle db as a standalone host alongside the current 
lfc.gridpp.rl.ac.uk alias. Please let him know if he's missed something. 
In progress (2/7)

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