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TB-SUPPORT  July 2013

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Subject:

Tickets for the 30th of June

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 29 Jul 2013 15:52:02 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (97 lines)

Heyup!
There are 52 Open UK tickets this week. It's business as usual this 
week, but with so many tickets the risk of me missing something is 
greater then usual so let me know if I've skimmed over an important 
issue for your site or of interest to the UK.

Why so many tickets? We've been hit by several groups of tickets at 
once: 13 gLExec tickets, 10 Decommissioning NGS sites, 7 SHA-2, 5 
Unresponsive VOs (the makings of a terrible Christmas Carol). That 
leaves only 17 tickets outside these categories.

SHA-2 tickets
7 tickets left for these, affecting Glasgow, Manchester, ECDF, Durham, 
Lancaster, Imperial and the Tier 1. Depending on the time frame of when 
you plan to look at this those who haven't see to On hold might want to 
(Glasgow, IC, Tier 1) if they aren't going to be tackling this soon. 
Kashif has extended the tickets.

VOMS
https://ggus.eu/ws/ticket_info.php?ticket=95792 (16/7)
The HyperK VO has been rolled out and just needs testing now. In 
Progress (29/7)

Unresponsive VOs (5/7)
https://ggus.eu/ws/ticket_info.php?ticket=95442 -Master ticket.
https://ggus.eu/ws/ticket_info.php?ticket=95474 - camont. Waiting for 
repy, can be closed 22/7)
https://ggus.eu/ws/ticket_info.php?ticket=95473 - gridpp. Jeremy waiting 
on new e-mail lists. In progress (29/7)
https://ggus.eu/ws/ticket_info.php?ticket=95472 - minos. The VO is 
probably dead, Jeremy is checking. Assigned (26/7)
https://ggus.eu/ws/ticket_info.php?ticket=95469 - supernemo. Probably 
also dead, Jeremy is checking here too. In progress (22/7)

GLEXEC (1/7)
Birmingham, Cambridge, Bristol, Sussex, ECDF, Durham, Sheffield, 
Manchester, Lancaster, UCL, RHUL, Queen Mary and EFDA-JET all have open 
gLexec tickets. Durham and IC are In Progress - ironing out a few bugs 
(although both tickets could do with a soothing update to keep us in the 
loop-particularly the Durham one). The rest are on hold, but Sussex also 
appear to be close to a solution. Others are quoting late summer before 
tackling gLExec deployment.

NGS Decommissioning
Not much to see here, 10 sites are on the "chopping block" but no 
progress is expected until late August so they're all on hold.

TIER-1
https://ggus.eu/ws/ticket_info.php?ticket=96079 (23/7)
Atlas seeing slow deletion rates, caused by occasional time outs for 
some deletions. Shaun is investigating, and can't see anything in the 
SRM layer causing this. Waiting for atlas to get back with some examples 
from their logs to cross-reference. Waiting for reply (24/7)

https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2)
Webdav for the RAL LFC. Catalin has asked for some advice on setting up 
the Webdav interface. Is anyone able to help him? Waiting for reply (17/7)

OXFORD
https://ggus.eu/ws/ticket_info.php?ticket=96090 (23/7)
This issue was brought up in the Storage meeting, but worth mentioning 
here. Ewan had a problem where his one server with space on it ended up 
being given a weighting of zero by DPM gremlins. After fixing this 
things are better, but the one empty disk server is under a lot of 
stress. As our sites fill up issues like this could become more common. 
In progress (26/7)
(Also see https://ggus.eu/ws/ticket_info.php?ticket=96071, which is the 
same issue for Sno+. It looks like the issue has been solved for them 
though).

DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=96024 (22/7)
It looks like Durham have a black-hole node, sucking jobs into oblivion: 
the culprit appears to be n36.dur.scotgrid.ac.uk from the atlas 
monitoring. It could be a red herring, but things are quiet on the 
ticket fro the site end. In progress (29/7)

SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6)
Duncan poked Sussex to check their perfsonar installation. Not much word 
on this ticket for a while since Duncan updated with some information. 
In progress (1/7)

100IT
https://ggus.eu/ws/ticket_info.php?ticket=94780 (11/6)
The Cloud Site ticket. JK wants to hammer out a few things with NGI 
members before finalising this as it is the first Industrial Partner, 
but he's on leave (hopefully somewhere without this weekend's rain!), so 
it might be a while before this is finalised.

Nothing exciting in the solved case pile, but my eyes are about to fall 
out of my head after sifting through the active tickets so I may well 
have missed something.

Cheers!
Matt

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