Hi Paul
We went from 2009B to Release 2011 1.1 in June last year and our preparation phase was much longer than usual, like Karen indicated. I would say our prep phase was about 5 hours and the commit was around 30mins.
I did the prep phase during the day & the commit the next morning. We didn't have any major problems at the time although we did experience couple of known issues (which escape me) but were fixed by upgrading to 1.2.
We are now on 1.3 but will be requesting to go up to 1.4 shortly.
Apart from the time it was straightforward.
All the best,
Caroline.
Caroline Checkley
Assistant Librarian
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-----Original Message-----
From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Paul Thornton
Sent: 03 July 2013 17:11
To: [log in to unmask]
Subject: Millennium 2009B To 2011 Upgrade Experience
Importance: High
Hi fellow EIUG members,
We are in the early stages of planning the upgrade of our LMS from Millennium 2009B R1.5 to 2011 R1.4, with Innovative support remotely carrying out the process for us from the US.
I wanted to ask those of you that have already moved from 2009B to
2011 what your experience of this process was including the following details if possible:
a) If you used Innovative support to carry out the upgrade process, what was lead time from initial request until upgrade start.
b) How long did the actual upgrade process take and what length of service downtime was experienced.
c) How long and complicated was the post upgrade testing and verification.
d) Did you encounter any significant issues with the upgrade process or system operation afterwards.
e) How did you find the overall upgrade experience generally.
Many thanks in advance for your help with this task.
Regards,
Paul Thornton.
(Acting Systems Librarian)
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Paul Thornton, Senior System Support & Development Officer, Enterprise Applications, Exeter IT, Academic Services, University of Exeter, Room 918, Laver Building, North Park Road, Exeter, Devon, EX4 4QE
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