Gunnar,
I'll take on my Cognitive Science hat now.
I tend to fall back on socio-cultural perspectives when it comes to studying the cognitive practices of interaction and service designers, but this depends on your particular areas interest. That means studying thinking in making from the perspective of "mind as action" (Wertsch, 1991; 1998). Related is also the notion of Distributed Cognition (Hutchins, 1995).
From a different angle a basic reading for me has been Bengt Molander's (1996) work on knowledge in action. Much of his basis is then obviously in American pragmatism but also in Wittgenstein. I'm however, not sure how much he has written in English. I guess you can google it.
Hutchins, E. (1995). Cognition in the wild. Cambridge, Mass.: MIT Press.
Molander, B. (1996). Kunskap i handling. (2., omarb. uppl.) Göteborg: Daidalos.
Wertsch, J.V. (1991). Voices of the mind: a sociocultural approach to mediated action. Cambridge, Mass.: Harvard University Press.
Wertsch, J.V. (1998). Mind as action. New York: Oxford University Press.
Best,
// Mattias
--
Mattias Arvola, PhD, Docent (Reader) in Cognitive Science.
Director of Studies for the Undergraduate Programme in Cognitive Science.
Sr. Lecturer in Interaction Design.
Linköping University.
www.arvola.se
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