I agree with John - I've been using the Cert Wizard for everything
except new certificate requests for a good few months and not had a
problem. I guess the error should be updated on the web page...
Thanks,
Mark
On 20/02/13 15:56, John Hill wrote:
> It is recommended to use the Certificate Wizard for all renewals now,
> I believe. The web site doesn't reflect this, I know - it ought to be
> changed. I've renewed host certificates that way for several months now.
>
> John
>
> On 20/02/2013 15:35, Elena Korolkova wrote:
>> I've tried several times and even asked my colleague to try. And used
>> 2 different certificates. No success today.
>>
>> Elena
>>
>> On 20 Feb 2013, at 15:24, Mike Johnson wrote:
>>
>>> I renewed a few at the end of last week and I saw this error message
>>> intermittently. I retried and it worked for me on the second
>>> attempt. I thought it quite strange but blamed myself.
>>>
>>> Now I come to renew another host cert, I get the same issue every time.
>>>
>>> Mike
>>>
>>> ----- Original Message -----
>>> From: "Elena Korolkova" <[log in to unmask]>
>>> To: [log in to unmask]
>>> Sent: Wednesday, 20 February, 2013 3:16:44 PM
>>> Subject: problem to renew a host certificate
>>>
>>> Hello
>>>
>>> I was trying to renew hosts certificates.
>>>
>>> I'm following the usual procedure (i did this many time successfully):
>>>
>>> I'm using web interface ( Firefox on mac). I go to
>>> https://ca.grid-support.ac.uk/
>>>
>>> I choose "Renew a Valid Certificate" and host certificate which I
>>> need to renew.
>>>
>>> At
>>> https://ca.grid-support.ac.uk/cgi-bin/pub/pki?cmd=getStaticPage&name=index
>>> I see an error message:
>>>
>>> "Error 700
>>>
>>> General Error You must provide at least a given name plus a surname
>>> (both spelled out in full)"
>>>
>>> Am I missing new procedure/doing smth wrong?
>>>
>>> Your help is much appreciated.
>>>
>>> Elena
>>>
>>> ps I was trying to renew 2 certificates and Paul tried to do the
>>> same and we always get the same error.
>>>
>>>
>>>
>>> __________________________________________________
>>> Dr Elena Korolkova
>>> Email: [log in to unmask]
>>> Tel.: +44 (0)114 2223553
>>> Fax: +44 (0)114 2223555
>>> Department of Physics and Astronomy
>>> University of Sheffield
>>> Sheffield, S3 7RH, United Kingdom
>>
>> __________________________________________________
>> Dr Elena Korolkova
>> Email: [log in to unmask]
>> Tel.: +44 (0)114 2223553
>> Fax: +44 (0)114 2223555
>> Department of Physics and Astronomy
>> University of Sheffield
>> Sheffield, S3 7RH, United Kingdom
>>
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