It is recommended to use the Certificate Wizard for all renewals now, I
believe. The web site doesn't reflect this, I know - it ought to be
changed. I've renewed host certificates that way for several months now.
John
On 20/02/2013 15:35, Elena Korolkova wrote:
> I've tried several times and even asked my colleague to try. And used 2 different certificates. No success today.
>
> Elena
>
> On 20 Feb 2013, at 15:24, Mike Johnson wrote:
>
>> I renewed a few at the end of last week and I saw this error message intermittently. I retried and it worked for me on the second attempt. I thought it quite strange but blamed myself.
>>
>> Now I come to renew another host cert, I get the same issue every time.
>>
>> Mike
>>
>> ----- Original Message -----
>> From: "Elena Korolkova" <[log in to unmask]>
>> To: [log in to unmask]
>> Sent: Wednesday, 20 February, 2013 3:16:44 PM
>> Subject: problem to renew a host certificate
>>
>> Hello
>>
>> I was trying to renew hosts certificates.
>>
>> I'm following the usual procedure (i did this many time successfully):
>>
>> I'm using web interface ( Firefox on mac). I go to https://ca.grid-support.ac.uk/
>>
>> I choose "Renew a Valid Certificate" and host certificate which I need to renew.
>>
>> At https://ca.grid-support.ac.uk/cgi-bin/pub/pki?cmd=getStaticPage&name=index
>> I see an error message:
>>
>> "Error 700
>>
>> General Error You must provide at least a given name plus a surname (both spelled out in full)"
>>
>> Am I missing new procedure/doing smth wrong?
>>
>> Your help is much appreciated.
>>
>> Elena
>>
>> ps I was trying to renew 2 certificates and Paul tried to do the same and we always get the same error.
>>
>>
>>
>> __________________________________________________
>> Dr Elena Korolkova
>> Email: [log in to unmask]
>> Tel.: +44 (0)114 2223553
>> Fax: +44 (0)114 2223555
>> Department of Physics and Astronomy
>> University of Sheffield
>> Sheffield, S3 7RH, United Kingdom
>
> __________________________________________________
> Dr Elena Korolkova
> Email: [log in to unmask]
> Tel.: +44 (0)114 2223553
> Fax: +44 (0)114 2223555
> Department of Physics and Astronomy
> University of Sheffield
> Sheffield, S3 7RH, United Kingdom
>
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