Cumbria Libraries are researching a specialised post of 'Customer Service Supervisor' which would be purely shopfloor/frontline based and would lead, manage and develop staff in this capacity.
Do any other authorites have a post like this? If so what type of duties are outlined in the post and what salary level are they paid at?
Any information relating to this would be very helpful.
I will summarise responses for the List.
Bernadette Main
Customer Services Manager | Library Service
Adult and Local Services | Cumbria County Council
Ulverston Library l Cumbria l LA12 0BT
t: 01229 404154 / Mobile: 07887 502199
f: 01229 894152
www.cumbria.gov.uk/libraries
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