Dear all,
My name is Abhishek and I'm pursuing research study in the domain of
Text-Free interfaces for users with low exposure to technology. I am
focusing on Interfaces where users get information both through visuals and
audio. Interactive Voice Response Systems (IVRS) stayed with us in the
initial stages of this study but I think in the last one year or so, we
have moved a little ahead of IVRS.
What we are current focusing on is a matrix of content, architecture and
user experience. We believe that as applications have an underlying
architecture which in turn is a network of different nodes, resides at
these nodes is the content (i.e. the information). And especially in case
of interfaces which will include audio as one of the possible output
modalities to the users along with visuals, it is this choice of
prioritizing between *showing memory hints of architectural nodes vs. those
of information (through Info Visualization) at these nodes* which decides
the User Experience of these applications.
I am not sure if I have made things clear but I would be happy to have any
discussions here.
Second, I am also looking for *references and experts* with a focus on
information, application architecture and user experience. My references
till now have included literature and papers by Bruce Balentine, Clifford
Nass, Mark Warchauer along with Anirudha Joshi in the domain of IVRS, CASA
(Computers as Social Actors) and IVRS assisted applications.
Kindly suggest,
Thanks,
Abhishek Shrivastava
Research Scholar
IDC IIT Bombay
Mumbai
Skype <abhisheknmd>
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