Much like Kajsa's example, at IWM we have public wifi on a completely separate network from the museum's internal network (in fact, a separate ISP!) There is a screen where people have to agree to behave nicely but they don't need to register in any way. Traffic goes through a proxy that filters out blacklisted sites but I think that's it. To be honest I can't see why any organisation would have to account for or provide an audit trail for people using their wifi. Of course that might still be a legal requirement upon us to do so, I've no idea, but it doesn't make much sense if that's the case. ISPs should have all that data, I would have thought.
Cheers, Jeremy
Jeremy Ottevanger
Technical Web Manager
Imperial War Museum
Lambeth Road
London SE1 6HZ
-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of Kajsa Hartig
Sent: 13 July 2012 09:48
To: [log in to unmask]
Subject: [MCG] SV: Public WiFi Access
Hi Linda,
At Nordiska museet, Stockholm, Sweden, we have a free WiFi in gallery.
I'm not going to address security issues since I'm not a tech person, but I do know that:
* It's a completely open WiFi, no need to sign in anywhere or identify yourself
* It's completely separated from our internal WiFi, not possible to access our servers or computers from public WiFi
* It's been up for more than a year and so far no issues.
Advantages:
If you want to work with access points to distribute mobile content it has to be easy for the audience to participate and to access the content (no logging in).
WiFi is a service, we have lots of foreign visitors that can't use 3G because it's too expensive.
With services like Google indoor coming up there's even more reason to provide WiFi free and easy to access to visitors.
Again, I'm not a tech person, but it's like having your staff accessing social media through their computers, or having staff contributing to social media. There have always been doubts, security issues, and we've found ways to deal with it. I am sure you can find ways to deal with free WiFi as well. The benefits are extensive.
Another example of WiFi: In April I visited Balboa park in San Diego. WiFi everywhere. As a foreign visitor that was excellent! I was video-skyping live with my husband and son showing them this cool amazing museum! We could share the experience. :-)
Regards
Kajsa
-----Ursprungligt meddelande-----
Från: Museums Computer Group [mailto:[log in to unmask]] För Linda Ellis
Skickat: den 12 juli 2012 16:14
Till: [log in to unmask]
Ämne: Public WiFi Access
I am battling with our local authority ICTS department to try and get public WiFi in our gallery. The cabling and WiFi access point is in place but we can't go live because of issues we have with how they want to control access to the WiFi.
To help us build a business case to convince them that users shouldn't have to provide documentary evidence of who they are and their age before we can allow them to access this public WiFi service I would be really grateful to hear form any museums or galleries that already offers WiFi to their visitors. In particular:
* Do users have to log in or is it a completely open system?
* Is the login generic or unique to individual users? Do they have to join something to get a unique WiFi login? How simple is it for users to obtain a login?
* Have you been advised to keep a record of who is accessing the WiFi so that you could, if required, provide information to the police about an individual's use of the internet via your WiFi service?
* Do you restrict what websites users can access? If so what do you restrict e.g. pornography and gambling websites? Do you have different restrictions depending on the age of the user, e.g. more restricted access for children and young people?
* What problems have you had with offering public WiFi that we should bear in mind?
Many thanks
Linda
Linda Ellis
Digital Projects Officer
WAVE
Wolverhampton Art Gallery
Lichfield Street
WOLVERHAMPTON
WV1 1DU
Tel: 01902 552035
www.wolverhamptonart.org.uk<http://www.wolverhamptonart.org.uk>
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