On 24 Jul 2012, at 09:57, Nick Poole wrote:
> Others will be able to fill in the gaps - I think that as a research question it is incredibly hard to answer in a statistically-valid way. If I had to make a judgement call based on the experience of other museums, I would say that on balance opening up your collections online satisfies a different use-case from the in-gallery experience, and the two co-exist very well - your online offer will often serve as marketing for the 'real' experience, and will also open up your collections for use by people who could never, or would never, pay you a visit in person.
That bears out my opinion, too. I'm very much interested in anything that can set this in something approaching the stickiness of concrete. Broadly, it is (or appears to be) an act of faith, presenting one's collections online, and a public service. It's good to be a public service, of course it is, but it must not remove entrance ticket income for those of us who are constrained to charge fees.
Tim Trent - Consultant
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