Hi Helen
We're also planning a series of public e-book showcases but we've run some awareness sessions for staff already which aimed to replicate the user experience so they could see for themselves how the process works and which parts the customer might need support with - we used a selection of 5 different devices (2 e-readers, i-pad, laptop, smartphone).
Feel free to get in touch if you wanted to discuss off-list.
Kind regards
Phil Jones
ICT & Information Coordinator
Coventry Libraries and Information Services
Floor 1, West Orchards House
28-34 Corporation Street
Coventry
CV1 1GF
Tel: 024 7683 2329
Fax: 024 7683 2180
Email:[log in to unmask]
Visit us at www.coventry.gov.uk/libraries
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