On Jun 12, 2012, at 12:59 PM, Francois Nsenga wrote:
> To me, nothing wrong or strange with "empathy" and
> "understanding" while designing. However, provided the approach is
> structured and substantiated with factual evidence. Just 'creative'
> inspiration is not enough: we are then in another field, that of artistic
> production.
Exactly. And the need for evidence — and appropriate means for creating it and applying it —becomes even further indicated when we can't empathize or understand without it.
To paraphrase Clifford Geertz (the anthropologist who coined the term "local knowledge"), 'science can do violence to common sense.'
d.
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Derek B. Miller
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