Hi all,
Sarah makes a valid point re discovery services. As an agent for several major vendor content providers I would stress that to ensure usage is not adversely affected the discovery service providers must ensure that they have full (and accurate) records of the necessary vendor content. As some of you will know this is not necessarily the case with all of the major discovery services. At the vey least the discovery providers should make it clear which content they do not take full records for, in this way if you see a reduction in usage for a particular resource you could check its coverage in your discovery tool and rule that in/out as a possible cause of the reduction. Personally I am concerned about the increasing impact discovery services "could have" on usage (or lack of discovery they could be creating).
Steven
Steven Tweedie
www.contentonline.co.uk
On 24 Apr 2012, at 09:22, Packard, Sarah wrote:
Hi all,
Just had a thought about this. We haven't experienced decreasing usage statistics but I wonder if the institutions that are, have recently implemented a resource discovery system (such as Primo or Summon).
We are in the process of implementing Primo, and have just realised that if a user does a search prior to logging in the results returned will NOT include anything from our subscription resources. They must log-in to get results from our paid-for resources returned. We will be investigating the best way around this but if we were to implement on this basis I would expect that our usage stats would go down!
Just a thought,
Sarah P
----------------------------------------------------
Sarah Packard
Digital Resources & Repository Coordinator
Anglia Ruskin University Library (Chelmsford)
0845 196 3729
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Stephanie Watson
Sent: 20 April 2012 09:30
To: [log in to unmask]
Subject: Re: [lis-e-resources] Decreasing usage statistics: thanks
Hi,
To my mind there seem to be a lot possible variables as to why usage stats are decreasing, both technical and other, perhaps the library community can only see what the 'other' is by surveying the users, asking the tutors what they recommend to the students, and by proactive information literacy training of students (all rather difficult for larger organisations). I don't know what other librarians think?
Best,
Stephanie
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Kevin Symonds
Sent: 20 April 2012 09:12
To: [log in to unmask]
Subject: Re: [lis-e-resources] Decreasing usage statistics: thanks
Might also be that you are no longer offering people what they want.
Kevin
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Kevin Symonds
Library and Information Services Manager Medical Research Council Cognition and Brain Sciences Unit
15 Chaucer Road
Cambridge
CB2 7EF
http://www.mrc-cbu.cam.ac.uk
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