We are on Release 2011 1.0 (haven't upgraded to 2011 1.1) and the due
time (as well as the date) of our hourly loan items does display in the
OPAC as well as Encore.
Mieko
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Mieko Yamaguchi [log in to unmask]
Head of Collection Management Phone: +44 (0)1248 382970
Bangor University Library Fax: +44 (0)1248 382979
PHILLIPS M.E. wrote:
> Hi,
>
> We have a short loan collection which does not use bookings, but just
> has a rolling four hour loan period. We have found that, since
> upgrading to Release 2011 from 2009B that the time a book is due back is
> no longer displaying in the OPAC. It used to show the time in the
> display of items when searching the catalogue, which was useful for
> other people who wanted the book as they would know when to pop in for
> it. It also showed in the patron record display when you view the
> current loans. This was handy for users who could not remember the due
> time from 4 hours previously (or those borrowing overnight). It also
> helped distinguish the books due back, as users were more aware that the
> 4-hour loans had to be back at a particular time and would attract Big
> Fines. We have now had some users disputing fines because the system is
> no longer showing them the time the book is due.
>
> If anyone else uses loans with a duration in hours (our loan rule uses
> Code J with duration 4) I'd be interested to know if you have the same
> problem!
>
> We reported it to Innovative (c1338133) about three weeks ago with
> priority ASAP but, despite the fact I've chased it, I've had utterly no
> response as yet. Not impressed. So I'd be very glad to know if it's
> just us having this difficulty.
>
> Matthew
>
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