Hi
Sorry but please bear with me as an explanation is needed before I can post the question...
We have two sites under the umbrella of Seevic for BTEC's - Edexcel have given us sub-site prefix A for our main campus and B for New Campus Basildon (currently register 1000 for Seevic and 300 for NCB). We use EDIFACT files for the base data but our EDI provider does not recognise the A or B on the centre number therefore we are unable to submit EDI files to Edexcel and have to email ERD files to Service operations. This is where our problems begin...
Edexcel argue that we cannot have a sub site A or B - strange as they issued these to us and we receive emails/invoices/certificates with two different Centre Names under the Seevic address!
Edexcel insist that our EDI carrier is the problem re sending the files - not the issue re A or B suffix
Edexcel say that they cannot put the entries on the system and would not have done in the past via a email request - seems the paper/electronic trail for the past three years that we have does not really exist!
...and the list now goes on as Edexcel have manually put on the entries but have changed some of the end dates regardless of the fact the download from Edexcel states otherwise...
Finally to my question - Does anyone else have sub-sites with pre-affix A/B/C for BTEC students if so how do you download the base data and upload the registrations to Edexcel?
I'm beginning to think the only way forward is to change the Centre Name/Number for the sub site?
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