Hi Simon,
Areas - social psychology, cognition, education theory, emotion theory.
Try 'syncopated acts' and 'gestures', idea that this kind of gesture is a
larger social gesture deliberately (subconsciously) shorted as part of a
social exchange (syncopated or otherwise). Also found verbally in Australian
use of 'but' as a sentence termination.
Try Dewey, James, Mead, Ward on social psychology of emotion. Also article
in New Scientist about 4 years ago about restricting subconscious syncopated
acts leads to poorer exam performance.
Best wishes,
Terry
____________________
Dr. Terence Love, FDRS, AMIMechE, PMACM
Director Design-focused Research Group, Design Out Crime Research Centre
Researcher, Digital Ecosystems and Business Intelligence Institute
Associate, Planning and Transport Research Centre
Curtin University, PO Box U1987, Perth, Western Australia 6845
Mob: 0434 975 848, Fax +61(0)8 9305 7629, [log in to unmask]
Member of International Scientific Council UNIDCOM/ IADE, Lisbon, Portugal
Honorary Fellow, Institute of Entrepreneurship and Enterprise Development
Management School, Lancaster University, Lancaster, UK
____________________
-----Original Message-----
From: PhD-Design - This list is for discussion of PhD studies and related
research in Design [mailto:[log in to unmask]] On Behalf Of Simon
Clatworthy
Sent: Wednesday, 17 November 2010 4:23 PM
To: [log in to unmask]
Subject: Modes of use when card sorting - looking for references
I have been developing a card based toolkit for service design as part of
the AT-ONE project (www.service-innovation.org). The cards and tools support
innovation processes based upon analysis and design of service touchpoints.
They are basically cards with images and text, that function as a visual
list of potential touchpoints. More information about them is available
here:
http://designgeneralist.blogspot.com/2010/01/customer-experience-touch-point
-cards.html
During evaluation of the cards, I have noticed that people use the cards in
different ways, and that the tangible nature of the cards assists them with
the cognitive processes they are engaged in. As an example, when laying out
cards in specific relations for a task, someone will hold a card in their
hand and move their hand back and fore to different groups, to consider if
that card fits in the group. The movement of the card, somehow seems to
assist the assessment process - "does it fit here, hmm no, maybe here ..."
and the combination of tangibility, movement and cognitive process seem to
combine to make the task easier.
I don't think this is new knowledge, and I am certain that I have seen
somewhere that this has been analysed and discussed - a taxonomy of modes of
use. But, I can't find references for this. Can anyone help me?
I am particularly looking at this in relation to the design of task aids,
but I guess that this overlaps with the use of visualisation in workshops
and even the tangibility of simple prototypes (I have plenty of references
in these areas).
Kind regards
Simon Clatworthy
Oslo School of Architecture and Design
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