Firstly, involve your Student Support section - they can deal with queries as to options if the learners haven't got the results they were expecting.
We prepare a sheet explaining the grade boundaries so learners can see how they have scored for each unit.
We also prepare a Post Results leaflet if any learners want to get their scripts back and/or they want a paper re-marked.
Make sure that you have enough people to help and keep the board phone numbers handy!
Julie
________________________________
From: The FE Exams Network mailing list on behalf of Jennifer Henry
Sent: Tue 10/08/2010 17:16
To: [log in to unmask]
Subject: FW: Result Day
Hi everyone,
I'm a new exams officer who is losing sleep over results day! How do you manage the day? Do you have any ideas of how to help me? What can I put in place?
I believe one of the biggest obstacles on the day will be managing expectations; how do you do this? I've had the idea of preparing booklets to hand out if they have not got a good grade or the grade they expected. In your experience, is this a good idea?
I'd be very grateful for your feedback and help!
Kind Regards,
Jen Henry
Examinations Officer
North Hertfordshire College <http://www.nhc.ac.uk/> : <http://www.nhc.ac.uk/> We aim to be recognised for outstanding teaching and exceptional customer service.
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