Agreed it was just to point out that the effective use of GGUS is
independent from the size of the VO. It depends if there is someone
behind to reply the emails. As usual.
cheers
alessandra
On 13/07/2010 17:47, Graeme Stewart wrote:
> On 13 juil. 2010, at 17:45, Alessandra Forti wrote:
>
>
>> PS Atlas is also really bad when contacted via GGUS.
>>
> But we have always had many other effective channels of communication!
>
> However, we have a plan to handle this better. We discussed after the WLCG workshop and will ensure that the AMOD gets ATLAS GGUS tickets for first line support.
>
> Cheers
>
> Graeme
>
>
>> On 13/07/2010 17:42, Alessandra Forti wrote:
>>
>>> Biomed is not a small VO. It is less structured than a typical LHC VO. There are smaller VOs than biomed like hone that make effective use of GGUS.
>>>
>>> cheers
>>> alessandra
>>>
>>> On 13/07/2010 17:38, Mike Kenyon wrote:
>>>
>>>> Hi Kashif,
>>>>
>>>> Just to clarify for the minutes.
>>>>
>>>> "Support for smaller VO,s: site should have contract with smaller VO’s
>>>> to support their group."
>>>> should probably read something like:
>>>> "sites would like to know the appropriate _contacts_ for smaller VOs"
>>>>
>>>> and
>>>> "Ggus ticketing does not work with smaller VO’s like biomed for Glasgow."
>>>> should be:
>>>> "GGUS ticketing is sometimes not as effective for smaller VOs; Glasgow
>>>> were having to bypass GGUS completely for BIOMED (directly emailing a
>>>> senior BIOMED manager) until the installation of a new VO manager,
>>>> after which GGUS responses have improved".
>>>>
>>>>
>>>> Cheers
>>>> Mike
>>>>
>>>> On 13 July 2010 14:51, Kashif Mohammad<[log in to unmask]> wrote:
>>>>
>>>>> Minutes uploaded
>>>>>
>>>>> Cheers
>>>>> Kashif
>>>>> ________________________________
>>>>> From: Peter Gronbech [mailto:[log in to unmask]]
>>>>> Sent: 13 July 2010 10:02
>>>>> To: [log in to unmask]
>>>>> Cc: [log in to unmask]
>>>>> Subject: Dteam and sites Meeting Today at 11
>>>>>
>>>>> Hi All,
>>>>>
>>>>> This is a reminder that we have the dteam and sites meeting at 11am today
>>>>> via EVO, the agenda is at
>>>>>
>>>>> http://indico.cern.ch/conferenceDisplay.py?confId=98485
>>>>>
>>>>>
>>>>>
>>>>> Cheers Pete
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> ----------------------------------------------------------------------
>>>>>
>>>>> Peter Gronbech Senior Systems Manager and Tel No. : 01865 273389
>>>>>
>>>>> SouthGrid Technical Co-ordinator Fax No. : 01865
>>>>> 273418
>>>>>
>>>>> Department of Particle Physics,
>>>>>
>>>>> University of Oxford,
>>>>>
>>>>> Keble Road, Oxford OX1 3RH, UK E-mail : [log in to unmask]
>>>>>
>>>>> ----------------------------------------------------------------------
>>>>>
>>>>>
>>>>>
> --
> Graeme A Stewart - [log in to unmask]
> http://www.physics.gla.ac.uk/~graeme/
>
|