Dear Karel,
Your recommendations are helpful. Although I prefer to work with this kind of projects (health, learning, finance, elections, etc), there is other category of projects that do not demand that much observation of people (cinema, animation, entertainment, etc). I'd also say that the majority of these points can be strengthen even more in graduate education, where designers should increase research skills.
G. Mauricio Mejía
Assistant professor Universidad de Caldas
http://mejia.disenovisual.com
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