There's a great paper on this by Buchenau & Suri of IDEO called "Experience
Prototyping," in the ACM library.
Jeff
On 4/4/10 9:56 PM, "Robin Adams" <[log in to unmask]> wrote:
> Hi all,
>
> Is anyone familiar with the research tool of "informance"? I'm
> looking for sources and any insider knowledge on the use of this
> method. I'm also trying to figure out how it differs from other kinds
> of techniques.
>
> fyi - this is a method where research team members perform actions to
> help understand the lived experiences of the people for whom they are
> designing.
>
> Thanks,
> Robin Adams
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