Dear All,
Detailed below, a CFP for a workshop on the spaces and linkages between
services, markets and society at Lund University in August 2010 that might be
of interest to some.
EXPLORING SPACES AND LINKAGES BETWEEN SERVICES, MARKETS AND
SOCIETY – 25th to 27th August 2010, HELSINGBORG, SWEDEN
http://www.msm.lu.se/index.php?id=1544
There is a growing awareness that services should be regarded as more than
instrumental activities that can be defined and analyzed as neatly and
distinctly separate from wider social, cultural and ethical considerations.
Service activities, service organizations and service economies are instead
increasingly viewed as an array of individual and organizational practices that
permeate and shape contemporary society. But how is this tendency to be
defined, mapped and characterized? How do discourses on service travel as
ideas and practices, and how are they translated and materialized in new
contexts, for instance as “new public management” in public medical care or
the branding of cities? Furthermore, what are the implications with regard to
democracy, welfare and public participation? How are notions of service
introduced and diffused in the home or the public service sector, and how
does this impact people’s daily lives?
Accordingly, this workshop invites papers with a main interest in the spaces
and linkages between services, markets and society, and especially how these
are held apart as well as together. This workshop will take place in the
Department of Service Management premises at the University of Lund’s
Campus Helsingborg in Sweden from August 25-27 2010.
Examples of topics to be covered:
•Service society, spatiality and mobility
•Beyond relationship marketing: Networks, trust, boundary setting
•Service design: Creative environments and the experience economy
•Public organizations as creators of markets and services
•Intimacy and alienation in the service encounter
•Investing in places – destination branding and social consequences
Keynote speakers:
•Prof Louise Crewe: "Fashion retail, architecture, the city and critical
consumption" (prel. title)
•Prof Barbara Czarniawska: "News agencies, or connectivity in The Matrix"
•Prof Marek Korczynski: "Customer abuse – pathology of individuals or of the
service society?"
•Per Skålén and Mekonnen Tesfahuney: "At your service! Politics and
management in postpolitical times"
Costs and Timeline
Deadline for submission of abstracts (300 words): MARS 31th!
Notification of Acceptance mid April
Registration Fee including VAT: 3750 SEK (355 Euro) for PhD-students, 4375
SEK (410 Euro) regular participant early bird until APRIL 30th, 5000 SEK (475
Euro) for regular participant after APRIL 30th. Optional conference dinner on
the 26th, another 50 Euro.
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