Print

Print


Dear All,

Detailed below, a CFP for a workshop on the spaces and linkages between 
services, markets and society at Lund University in August 2010 that might be 
of interest to some.

EXPLORING SPACES AND LINKAGES BETWEEN SERVICES, MARKETS AND 
SOCIETY – 25th to 27th August 2010, HELSINGBORG, SWEDEN

http://www.msm.lu.se/index.php?id=1544


There is a growing awareness that services should be regarded as more than 
instrumental activities that can be defined and analyzed as neatly and 
distinctly separate from wider social, cultural and ethical considerations. 
Service activities, service organizations and service economies are instead 
increasingly viewed as an array of individual and organizational practices that 
permeate and shape contemporary society. But how is this tendency to be 
defined, mapped and characterized? How do discourses on service travel as 
ideas and practices, and how are they translated and materialized in new 
contexts, for instance as “new public management” in public medical care or 
the branding of cities? Furthermore, what are the implications with regard to 
democracy, welfare and public participation? How are notions of service 
introduced and diffused in the home or the public service sector, and how 
does this impact people’s daily lives? 

Accordingly, this workshop invites papers with a main interest in the spaces 
and linkages between services, markets and society, and especially how these 
are held apart as well as together. This workshop will take place in the 
Department of Service Management premises at the University of Lund’s 
Campus Helsingborg in Sweden from August 25-27 2010.

Examples of topics to be covered:
•Service society, spatiality and mobility
•Beyond relationship marketing: Networks, trust, boundary setting
•Service design: Creative environments and the experience economy
•Public organizations as creators of markets and services
•Intimacy and alienation in the service encounter
•Investing in places – destination branding and social consequences

Keynote speakers:
•Prof Louise Crewe: "Fashion retail, architecture, the city and critical 
consumption" (prel. title) 
•Prof Barbara Czarniawska: "News agencies, or connectivity in The Matrix"
•Prof Marek Korczynski: "Customer abuse – pathology of individuals or of the 
service society?"
•Per Skålén and Mekonnen Tesfahuney: "At your service! Politics and 
management in postpolitical times"

Costs and Timeline
Deadline for submission of abstracts (300 words): MARS 31th!
Notification of Acceptance mid April

Registration Fee including VAT: 3750 SEK (355 Euro) for PhD-students, 4375 
SEK (410 Euro) regular participant early bird until APRIL 30th, 5000 SEK (475 
Euro) for regular participant after APRIL 30th. Optional conference dinner on 
the 26th, another 50 Euro.