Hi Maureen,
We're using self-booking for our short-loan collection, and
are not having any of these problems, as we force patrons to select
which item they book if there are several copies on the same bib record.
This all works irrespective of whether items are available or not.
As far as I remember this was set up by the Helpdesk, using the
Self-Booking Worksheet settings we chose.
Best,
Richard
Richard Perkins
Film & Theatre Librarian
University of Warwick
Coventry
UK
02476 522331
-----Original Message-----
From: This list is for current and potential users of the Innopac system
[mailto:[log in to unmask]] On Behalf Of Maureen Richardson
Sent: 18 March 2009 08:43
To: [log in to unmask]
Subject: Self Booking Media Equipment.
Hello
I do not think I have asked this before. Are any of you using self
booking for media equipment? We are but not going well! The students do
not like it and having done some (further) testing I can see why. It
randomly refuses to allow a booking to be made when there are items
available and without any bookings. Then will allow a booking for
another day for same reader and same equipment.
When a self booking is successful it always seems to choose the
top/first item even if that item is out on loan (overdue and sometimes
even invoiced) and there are another 10 available sat on the shelves. It
drives the media staff mad. They then have to cancel the original
booking and place a new one on a specific item. I know Chester use the
booking system for media equipment but do not use self booking. I would
be interested to know if any other sites did offer self booking and have
removed the facility. It is hard to know if our set up is just not very
good or if the booking system is not very good! I am wondering if maybe
it works better for short loan collections. Our media loan length is a
one day loan length ie out Monday due back at close on Tuesday
Any help/advice most welcome
Maureen
Maureen Richardson
Electronic Resources Manager
Information Resources
University Library
Edge Hill University
St Helens Rd
Ormskirk
Lancashire L39 4QP
[log in to unmask]
Telephone: 01695 58 4684
Fax: 01695 58 4592
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