Dear colleagues
Those of you interested in the emerging discipline of service design
may be interested in the Designing for Services web archive which is
now live.
It includes a downloadable PDF with short essays from a range of
perspectives about the designing of services, and a short film
showing the service design consultancy live|work 'doing' service
design with a science enterprise.
"Designing for Services in Science and Technology-Based Enterprises"
was an multi-disciplinary research project initiated by Saïd Business
School at the University of Oxford. This one-year study (2006-2007)
explored how academics, service designers, and science and technology
entrepreneurs understand the designing of services in science and
technology-based enterprises. The project brought together academics
from a range of backgrounds including innovation studies, strategy,
operations management, science and technology studies and design
studies.
http://www.sbs.ox.ac.uk/D4S/
This website contains:
- a short film (dur 7'16) following the service design and innovation
consultancy live|work working with personalised medicine company g-
Nostics;
- a publication bringing together insights from a range of
disciplinary perspectives;
- selected images from the project and a summary of the project
research blog.
The project was supported by the Designing for the 21st Century
initiative of the Engineering and Physical Sciences Research Council
and Arts and Humanities Research Council of the UK.
lk
Lucy Kimbell
Clark Fellow in Design Leadership
Saïd Business School, University of Oxford
Park End Street
Oxford OX1 1HP
Blog: Design leads us where exactly? http://
www.designleadership.blogspot.com
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