Hi Sarah
Everything is working OK with our SCOPUS access here at Kingston. We're
not seeing any screens saying we're not subscribed and can search, see
results and abstracts etc.
Louise
Louise Cole
Senior Information Advisor (Collections)
Nightingale Centre, Kingston Hill Campus
Kingston University
Kingston upon Thames
Surrey
KT2 7LB
Email [log in to unmask]
Telephone 020 8417 5383
Fax 020 8417 5312
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 21 November 2008 10:23
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] Problems with Scopus
Hello everyone,
Apologies for sending this to the list but I wonder if anyone can help.
We seem to be having problems with Scopus (via OpenAthens). Aside from
the fact that we are seeing a very unhelpful screen that says we do not
have access when we do, when we eventually get into Scopus, we just
cannot see our results. We run a search, get a link to the number of
results, but cannot actually bring up our list of results. This seems to
be only an off-campus problem and is causing a great deal of concern
among colleagues and users alike.
Is anyone else having any problems with Scopus? We're having a few
problems communicating the scale of the problem to Elsevier, and I was
just wondering if anyone seems to be experiencing these types of
problems?
Any help greatly appreciated - I'm rapidly reaching the end of my tether
with this one!
Best wishes,
Sarah
Sarah Taylor
Electronic Resources Librarian
Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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