On 10 Nov 2008 at 11:45, Gerrard Adam (agerrard) wrote:
> Rather than attempt to mail the results directly to the patient (with
> the problems this entails as described below) why not have facilities
> like railway station fast-ticket collection (buy online, print ticket
> at station) where you go to your GP (or pharmacy), type in your NHS
> number & password and print out your results?
I believe this is what happens (or used to happen) in Italy, where the
lab's contract is with the patient not their attending clinician. As the
requesting clinician's only way to get the results was to get them from
the patient, they were setting up 'kiosks' in hospitals, clinics &
surgeries for patients to retrieve their results before the next
appointment; previously they saw the clinician, went to the lab for
phlebotomy, went back to the lab for the results, then went back to
the clinician - not ideal for current NHS thinking on the patient journey
or conducive to 18 week target attainment
Of course, if patients are going to get their results from their EHR on
the NHS spine (and will they have to toddle along to the surgery so
they're within NHSnet to do so?), then all laboratories' results must be
directly comparable with each other and over time, with common
reference intervals for the whole of the UK - but of course they already
are . . .
David
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