I stepped away from this list for a very long time so I am taking a wild guess that some here might
find this useful. Rethinking Wicked Problems Part 1 was posted several months ago. You can
download the 30 page PDF for free from the NextD site (see below). We are now working on Part 2.
NextD Journal
ReReThinking Design
Rethinking Wicked Problems
Unpacking Paradigms, Bridging Universes
Dr. Jeff Conklin
President and Founder
CogNexus Institute
Author, Dialogue Mapping: Building Shared Understanding of Wicked Problems
Dr. Min Basadur
President and Founder
Basadur Applied Creativity
Basadur Center for Applied Creativity Research
Author, The Power of Innovation
GK VanPatter
Co-Founder, NextDesign Leadership Institute
Co-Founder, Humantific / InnovationLab
Excerpts from Rethinking Wicked Problems:
Jeff Conklin:“I think Rittel’s contribution is that he distinguished a new domain of problem type, as
opposed to, say, a new way of solving complex problems. Problem wickedness is not about a
higher degree of complexity, it is about a fundamentally different kind of challenge to the design
process, one that makes solution secondary and problem understanding central.”
Min Basadur: “Other than to coin a phrase and raise awareness, I am unclear what Rittel and
Webber brought that was new. Osborn’s earlier writings alerted Americans that they would fall
behind other countries if they did not educate themselves and their children to use their
imaginations to think better. Einstein lamented something like “as one gets older, one begins to
realize that the chaos of the world is too great for anyone to put order into it to any degree that
makes any real difference.”
GK VanPatter: “One of the reasons why we are having this conversation is because we recognize
that there is a huge difference between acknowledging that highly complex fuzzy challenges exist
and having the tools, methods and skills to grapple with such challenges in tangible ways. With
this in mind and in the interest of sense-making, what I would like to do here is start to separate
the term “wicked problems” from the notion of tools, methods and skills. Obviously describing
problem types and having tools and skills to address them are three different things.”
http://www.nextd.org/02/10/1/index.html
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