Apologies for cross posting.
The NoWAL (North West Academic Libraries) General Programme for October-December 2006 is now available at http://www.nowal.ac.uk/training/general_programme/timetable.php
The NoWAL programme of staff training and development offers extensive opportunities for professional and personal development. The main aim of the programme is to support and develop the abilities required of library and related staff to deliver existing and future services to users.
The programme includes two courses new for 2006.
23/11/2006
Communicating Effectively
Room B17, The Library, Lancaster University
Deborah Dalley
01/12/2006
Advanced Time Management
Conference Suite, Clifford Whitworth, University of Salford
Deborah Dalley
In addition to the above events the programme includes many of the courses traditionally associated with NoWAL including Emotional Intelligence, Voice Production, Customer Care, Google and Beyond, and Improving Memory.
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Comments from previous participants on NoWAL courses.
"The course was brilliant - I learnt lots of new techniques, had great feedback and the trainer is excellent."
Voice Production
"A well - prepared course broken down into easily digested chunks. Thought and idea's flowed freely. Excellent trainer"
Enquiry Desk Skills
" An informative course that reassured about the basics then developed our knowledge and skills into more complex areas."
Google and Beyond
"I really enjoyed the way that [the trainer] used different scenarios and examples to illustrate a point. This kept my attention and it was all relevant. I like the supporting booklet too."
Improving Memory
"It was very helpful to discuss often difficult issues constructively * Thanks!"
Assertive Communication for Managers
To see the full programme go to http://www.nowal.ac.uk/training/general_programme/timetable.php
Booking information is available at http://www.nowal.ac.uk/training/booking_information.htm
If you have any questions please do not hesitate to contact me.
Gil Young
NoWAL Support Officer
NoWAL: Widening access to library resources and improving learning and information support services through innovation, influence and partnership.
Minshull House
47-49 Chorlton Street
Manchester
M1 3EU
0161 247 6021
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