Forwarded on behalf of Catherine Dhanjal - TheAnswer Ltd
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*EMERALD LAUNCHES WEBEX ONLINE TRAINING FOR EMERALD DATABASES *
6 February 2006, UK. Leading international journal publisher in the
library and information science, and management fields, Emerald Group
Publishing Ltd, has announced that free online training demonstrations
through WebEx technology will now be available to users of Emerald
databases. Emerald has invested in the new technology as part of its
Emerald Librarian Toolkit initiative launched in November 2005.
The Emerald Librarian Toolkit is a series of free guides which is
designed to help librarians to better market the Emerald electronic full
text, reviews and abstracts to their faculty and student user base, and
to encourage optimum use of services through demonstrating ease of
access and quality of the material available on the Emerald database.
The toolkit comprises modules ranging from training users to monitoring
usage and promoting Emerald within the institution. It is available
online (www.emeraldinsight.com/librariantoolkit
<http://www.emeraldinsight.com/librariantoolkit>) and in hard copy.
Emeralds Head of Corporate Communications, Gill Crawford, explains,
The new online training is ideal for librarians who dont have the time
to travel to a face-to-face meeting; and it also saves money on travel
costs. The training works like a teleconference where we can share our
database and desk top applications online; and it can be arranged on a
one-to-one or group basis, meaning that we can easily cater for the
whole range of users, from those who need advanced training to those who
require an introductory session.
As part of this launch, we have already conducted 11 sessions with
customers around the world and we have a further 50 signed up to be
conducted over the next two months.
Librarians who wish to receive the WebEx training should contact
Emeralds Usage Development Manager, Carol Robertson on
[log in to unmask] <mailto:[log in to unmask]> or
01274 777700. Users receive an introductory email from Emerald with
some simple instructions, then log-on to their session through their
normal internet browser and talk to Emeralds trainer using a ordinary
telephone connection. Call charges are billed to Emerald. Sessions
typically last 60 minutes and cover an introduction to the database,
along with specific focus on new features and support resources that are
available to library staff and library users, including Library Link for
librarians, and the Literati Network for those who are current or
prospective authors of scholarly papers.
The new training solution means that it can be tailored to each
institutions needs, whether they require: one-to-one training; a group
in an e-classroom; remote users joining the session from different
locations; or a combination of a group in an e-classroom along with
remote users from other sites.
The training is currently available in English and Spanish.
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*NOTES TO EDITORS:*
*About Emerald www.emeraldinsight.com/*
Emerald Group Publishing, Ltd. is the leading international publisher of
academic and professional literature in the fields of management and
library and information services. Consistently ranked at 98% in customer
satisfaction surveys, Emerald was voted "Best Customer Support" by
readers of The Charleston Advisor.
Emerald publishes over 150 peer-reviewed titles such as Management
Decision, European Journal of Marketing, Journal of Documentation,
Library Hi-Tech, Journal of Knowledge Management and The TQM Magazine.
Emerald's flagship product, Emerald Management Xtra, is dedicated to the
continued development of business schools and management departments
worldwide.
*_FOR FURTHER INFORMATION PLEASE CONTACT:_*
Gill Crawford, Emerald Group Publishing Limited, Tel: 01274 777700,
email: [log in to unmask]
<mailto:[log in to unmask]> or
Catherine Dhanjal, TheAnswer Ltd, Tel: 0208 655 0953/0794 166 9925,
[log in to unmask] <mailto:[log in to unmask]>
(Advertising/colour separation queries to Gill Crawford)
---------------------------------------------
Catherine Dhanjal, Director
TheAnswer Ltd
www.theansweruk.com <http://www.theansweruk.com>
Tel: 0208 655 0953/0794 166 9925
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