Haig,
Take a look at this article by Bruce Hanington. Bruce reflects on the research methods part of the Domestic Mail Manual Transformation Project for the United States Postal Service.
Hanington, Bruce. 2003. “Methods in the Making: A Perspective on the State of Human Research in Design,” Design Issues, Volume XIX Number 4 Autumn 2003.
Best,
Sabine
°·..·••
Sabine Junginger
PhD Candidate
School of Design
Carnegie Mellon
> hello,
>
> i am currently working on a research paper that investigates how
> communication designers use research within the design process.
>
> would anyone know of any documented processes? methods? ( i have only
> discovered the research done by Nina, P. 1996 ("what designers say they
> do").
>
> can anyone point me to any other articles or research? or would anyone have
> any points of view they can share?
>
> very much appreciated.
>
> thanks, haig bedrossian university of westminster, uk
>
>
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