*****Apologies for cross posting*******
Please find below a list of the exciting courses TFPL will be offering in
March 2006 at their offices in Blackfriars - please note address below. If
you wish to book on a course please follow the weblink attached to the
course and fill in the booking form. If you require further details please
contact Anita Kaler on 020 7332 6000 or email [log in to unmask] If you
would like to receive a copy of our training brochure for 2006 please email
your request to [log in to unmask]
We look forward to welcoming you at TFPL.
assessing the quality of information
Anyone and everyone can publish on the Web. Not all, though, are qualified
or knowledgeable in their chosen subject and some even publish deliberately
misleading information. Separating fact from fiction, and scrutinising the
credentials of an author on the Net are now an essential part of any
research. This course provides a step by step guide to assessing and
evaluating the quality of information. All types of media, including print,
will be covered but the emphasis will be on electronic resources. The
techniques are applicable to all sectors and types of organisations and all
levels of expertise.
speaker:
Karen Blakeman
date: 1 march
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR943
surveying and auditing records
Developing and implementing a robust records management programme begins
with knowing what records and information the organisation is creating,
receiving, using and keeping. Unless the records manager has a clear
understanding of what has to be managed there is a real risk of creating a
programme that is irrelevant to the organisation and impossible to
implement. Setting up a new records management programme or reviewing an
existing one should begin with a survey and audit of the records and
information in all the operational units of the organisation. This one day
course will take participants through the survey and audit process beginning
with designing the data collection questionnaire, deciding on the data
collection method, conducting interviews, analysing the data, developing
retention schedules and compiling a report on the survey and audit findings.
There will be practical exercises to enable participants to develop the
necessary skills.
Speakers: Margaret Crockett and Janet Foster
course fee: £295 .00 + VAT (£346.63) includes buffet lunch and refreshments
date: 2 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR984
knowledge management: foundation programme
This one day course provides an introduction to the concepts and practice of
knowledge management. Knowledge management has matured as a management
discipline now that it has been proven to deliver value to organisations.
This course will demystify the field and provide the basic grounding
delegates need to work in the area. They will be introduced to the language
of knowledge management, the principles that underpin it and its practical
application across all sectors of the economy.
speaker: Adrian Dale
course fee: £325.00+ VAT (£381.88) includes buffet lunch and refreshments.
date: 3 March
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR989
time management - working smarter not harder
This course on time management is a one day workshop which will concentrate
on developing skills to work smarter not harder and learn to work well under
pressure. The course will consider the key elements of effective time
management, identify our individual time 'bandits' and explore practical
ways to identify priorities, avoid procrastination, deal with interruptions
and crises and delegate tasks to others. It will also be an opportunity to
exchange ideas and experiences with others and to develop an initial action
plan to take back to the workplace.
speaker:
Beryl Morris and Keith Bonson
Date 6 March
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1033
breakthrough thinking in knowledge and information strategy
This advanced one day course is designed for information and knowledge
managers who want to make an impact at the highest levels in their
organisation. The course will provide delegates with an advanced information
and knowledge strategy toolbox that will enable them to design and plan
radical effective programmes. These tools are transferable outside the
information and knowledge domain and will allow delegates to participate in
the wider strategic debate in their organisations.
Speaker: Adrian Dale
Date: 7 March
course fee: £495.00 + VAT (£581.63) includes buffet lunch and refreshments
and an electronic version of the toolbox.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR997
return of the Librarian - CIP and KYC make research mission critical
As governments attempt to combat money laundering, complying with the new,
stricter regulatory environment has become mission critical for banks and
other financial institutions. This is especially true in the areas of
customer identification and know-your-customer regulation. A new set of
librarians and researchers has emerged: those responsible for customer due
diligence, background checks and overall regulatory compliance. This
workshop will discuss the current regulatory environment in the United
States and Europe and how this presents opportunities for librarians,
researchers and knowledge managers.
speaker:
Heather Hooper
date: 8 Mar AM
course fee: £145.00 + VAT (£170.38) includes buffet lunch and refreshments.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr957
email - are you managing it or is it managing you?
This half day workshop is designed to facilitate delegates in sharing
individual and organisational approaches and lessons learnt in the 'use and
abuse' of email. The workshop will consider the drivers of email and the
fact that, for many, it has totally replaced face to face contact - "should
we be concerned?"
The workshop will also look at email as one of the channels of communication
and pose questions such as "organisations spend tens of thousands of pounds
trying to get staff to use an Intranet, and yet use of email requires no
incentive at all! Why?" In answering such questions delegates will consider
practical actions they can take away to support the effective and efficient
use of email in their respective organisations.
The workshop centres on the people and process aspects associated with
email, and not on any one particular email system/technology.
Speaker: ian Wooler
Date: 8 march PM
course fee: £145.00 + VAT (£170.38) includes refreshments
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1008
creativity, innovation and thinking outside the box
'An idea is a dangerous thing, especially if it's the only one you have.'
Albert Einstein.
The aim of this course is to improve attendee's ability to 'Think Outside
the Box', to give them an improved ability to Create new ideas about almost
any situation or problem, and to be more Innovative. It can help them do
existing things better, and to do better things.
It will show how easily anyone can create many new ideas, in fact the
problem will soon become that you have too many great ideas! The course will
also cover the important aspect of choosing the optimum solution. It will
also show how to create multiple solutions for seemingly 'impossible'
problems.
This is a very proactive class, with breakout sessions, and several hands-on
exercises to reinforce the material. It is thought provoking, fun, and for
many, will forever change their approach to problems and situations.
Speaker: Emmet Hayes
Date: 9 march
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1032
change management for EDRM implementations
Moving to EDRM is a huge change for an organisation and for individual
users.
Getting the system set up and on people's desktops is one thing, but the
compliance and information sharing benefits of EDRM will only be realised if
people actually use the system to save their records and to seek out the
information they need.
Change management is about:
* helping people to understand, influence and shape changes that affect them
* helping people develop the skills and capabilities they need to prosper in
the new situation
* building commitment and energy for the change
speaker:
James Lappin, Advisor, TFPL
Date: 10 march
course fee: £295 + VAT (£346.63) includes buffet lunch and refreshments.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR961
understanding company accounts
Companies are ultimately judged on their financial performance. The major
method companies use to communicate financial information is through their
published accounts. A basic understanding of published accounts is thus
essential to many non-specialists and it is this that the course aims to
provide.
Starting with simple examples of financial reporting, the main financial
statements are introduced. Their purpose is explained and some of the fog of
accounting jargon cleared away. Having gained an understanding of what the
financial statements mean, delegates practice using a basic toolkit for the
interpretation of financial data. The basic rules and standards governing
the preparation of published financial information are also covered.
speaker:
Tudor Spencer,
Date: 13-14 march
course fee: £650.00 + VAT (£763.75) includes buffet lunch and refreshments.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR939
compelling communications: radical communications techniques for information
professionals
In this fast moving world of information overload, grabbing and holding your
audience's attention is critical to getting your message across. For the
information professional, this is particularly important. You know what it's
like; you have critical messages to be heard but as the world becomes more
information focused, it has been difficult for your professional message to
shine out from amidst the rest. This one day workshop will introduce you to
leading edge communications techniques which will help you achieve real
impact as you speak and write - ensuring that your message is the one that
stands out.
speaker:
Adrian Dale, Senior Advisor, TFPL
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Date: 15 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1030
internet tools for the advanced searcher
This one day course reviews searching techniques both with and without
search engines and covers more specialised areas such as mailing lists,
newsgroups, intelligent search agents, finding people and images and offers
additional hints and tips for better and quicker searching. The course is
continually updated to include the latest information, details of new search
engines and enhancements to existing ones together with techniques for
efficient searching and coverage of new resources. Delegates will receive a
copy of the 2nd edition of Phil's book 'The Advanced internet searcher's
handbook'.
speaker:
Phil Bradley
Date: 16 march
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR946
professional support lawyer induction
Many Professional Support Lawyers take on their new roles with limited
support or guidance as to what is expected of them. This one day workshop
aims to help new or relatively new Professional Support Lawyers identify how
they might best support the Practice that they are working in. The day is
interactive and is designed to enable participants to share issues and
concerns.
speaker:
Juliet Humphries
course fee: £350 + VAT (£411.25) includes buffet lunch and refreshments.
Date: 17 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR993
researching the pharmaceutical industry
The development and marketing for a new medicine is long, complex and highly
information-intensive. Researching this sector requires knowledge of a wide
variety of information sources. This one day course outlines this process,
identifies key sources of information required during the various stages and
looks at the role of information professionals as the linchpin for providing
an effective service. The course identifies Web-based sources of information
as well as conventional print sources and related associations or
organisations that provide information.
speaker:
Shaida Dorabjee
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Date: 20 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR938
introduction to the European Union
Introduction to the European Union is a one day course which will introduce
to you the European Union and the key information sources on the web for
following its activities. This will include legislation and other
policy-making information, keeping up-to-date, policy information, contact
information and bibliographical sources. Hands-on time will be allocated to
allow you to examine the sources demonstrated. While primarily free access
websites will be featured there will also be a round-up of the commercial
products available in this area. A structured series of handouts with
substantial hyperlinks will be provided in both print and electronic
formats.
speaker:
Ian Thomson,
course fee: £295.00 + VAT )£346.63) includes buffet lunch and refreshments
date: 21 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR933
planning and building a taxonomy
If a taxonomy is to be effective as a tool for navigating information
resources, it must be integrated with the other desktop tools and
interfaces, and it must reflect user needs. This two day workshop looks at
the whole environment in which the taxonomy operates, including the
browse/search interface for end-users, and the procedures for indexing
resources or categorising them automatically. The course covers key issues
of structure, presentation and ways of satisfying diverse user needs, and
looks behind the scenes at how technological "solutions" work. The exercises
on day two will provide practical experience of assembling terms and
concepts into a user-friendly shape. Participants may bring up their own
challenges for group discussion.
speaker:
Stella Dextre Clarke, Information Consultant
course fee: £650.00 + VAT (£763.75) includes buffet lunch and refreshments
date: 23-23 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1018
professional support lawyers and knowledge management - Session One
As the role of the Professional Support Lawyer becomes more complex there is
a need for greater understanding of the knowledge techniques and
technologies that are available. This course is designed to help
Professional Support Lawyers identify how they can develop their role and
better support the business objectives of their firm through knowledge.
This course is designed to take place over two half days. Although the two
sessions are designed as a complete programme each half day is
self-contained. The sessions are designed to be interactive to enable
participants to share past experiences and raise issues that are of
particular concern to them.
Session one
* Understanding Knowledge Management: This module will provide an overview
of knowledge management looking at some of the current trends and thinking.
There will also be an opportunity to explore the relevance of this to the
legal market.
* Client facing knowledge: This module will look at how a firm's knowledge
can be used to enhance client relationships. It will look at the benefits
and pitfalls of investing time and effort on bespoke knowledge products for
clients.
* Leadership, teamworking and motivation: This session examines what
motivates PSLs in their roles. It also considers PSL's as leaders and team
players.
* Team working: This session examines how you can build your skills,
including marketing and communication skills, to enhance your working
relationships with fee earners and business functions such as marketing, IT
and HR.
speaker:
Juliet Humphries
course fee: £145.00+ VAT (£170.38) includes refreshments.
Date: 24 march PM
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR995
contract negotiation
Information managers who are responsible for negotiating information product
contracts are finding it hard to develop the skill set necessary for this
demanding task. Companies who operate in the global marketplace rightly want
their business deals to reflect that global marketplace in price and
content. On the "sell" side local account teams are expected to respond on
behalf of their global organisation but within a reward structure that often
does not reflect that customer expectation. Successful negotiation of
contracts demands a clear understanding of the brief, recognition of the
business context and the ability to translate service requirements into
specific deliverables. This course offers the opportunity to identify the
issues in contract negotiation and helps you learn some of the necessary
skills to deal with them.
speaker:
Pamela Clark
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Date:27 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1046
practical implementation of ISO 15489
This one day workshop covers the systems analysis approach to records
management as advocated by ISO TR 15489. It explores how this can be used
firstly to design robust record systems and secondly how this approach can
support knowledge management strategies within the organisation.
speaker:
Philip Jones
course fee: £295.00 + VAT (£346.00) includes buffet lunch and refreshments.
Date: 28 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR975
coaching for improved performance
*NEW
Everybody is talking about coaching but what exactly is it? This one-day
programme introduces the basic concepts of coaching, explains when coaching
is an appropriate leadership style and provides a structured approach for
you to start coaching your team for improved performance. There will be time
to practise your new skills on real live issues and receive feedback on your
progress as a coach.
speaker: David Fender
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
date: 29 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1045
meeting skills
Across the UK people are spending millions of hours each day in meetings.
The cost of these meetings probably runs to hundreds of millions of pounds -
is this money being invested or wasted? Many people complain that meetings
are too long, nothing is agreed, nothing is followed up - nothing is
achieved. This one-day programme will help ensure that your meetings have a
clear purpose and achieve it, are viewed as productive, action orientated
and fun.
The workshop will focus on the meeting experience of delegates and seek to
identify best practise before each delegate prepares their own meeting
make-over plan.
speaker:
David Fender, Consultant
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
Date: 30 march
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1054
Kind Regards,
Anita Kaler
Training Administrator
020 7332 6000
[log in to unmask]
www.tfpl.com
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