HI Kate,
This query has been passed onto our Electronic help desk to look into this for you.
Kind regards
Mandy Cooper
Kate Sutton
Operations Specialist
Swets Information Services
Swan House
Wyndyke Furlong
Abingdon Business Park
Abingdon
Oxon
OX14 1UQ
Tel: +44 (0) 1235 857581
Fax: +44 (0) 1235 857632
Email: [log in to unmask]
Web: http://www.swets.com
-----Original Message-----
From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Kate Price
Sent: 22 May 2006 14:34
To: [log in to unmask]
Subject: Re: New Scientist - access problems
Hi Sandra,
We are able to login by IP address and Athens OK. I've had no reported problems and have tried myself just now, and was able to get in to full text.
Best wishes,
Kate
****************************************
Kate Price
E-Strategy & Resources Manager
University Library
University of Surrey
Guildford, UK
GU2 7XH
Tel: +44 (0)1483 682876
Fax: +44 (0)1483 689500
E-mail: [log in to unmask]
*************************************
-----Original Message-----
From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Sandra Morris [ssm]
Sent: 22 May 2006 11:37
To: [log in to unmask]
Subject: New Scientist - access problems
Hello All
Is anyone else having problems accessing the restricted articles in New Scientist, i.e those marked 'NS'. We subscribe to the CHEST agreement for this but have lost IP access for the last couple of weeks (still not resolved); this has happened two or three times before. Are we alone? Thanks Sandra
Sandra Morris
Electronic Information Development Officer Subject Support & E-Library Team, Information Services, Hugh Owen Library, University of Wales, Aberystwyth, Ceredigion, SY23 3DZ ====================================
Email: [log in to unmask]
Phone: 01970 621892
FAX: (01970) 622404
Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
Gwasanaethau Gwybodaeth,
Llyfrgell Hugh Owen,
Prifysgol Cymru,
Aberystwyth,
Ceredigion, SY23 3DZ
====================================
Ffon: 01970 621892
====================================
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