Following on from the earlier links I gave to commercial vendors - there
are a couple of open source alternatives which may be of more interest:
http://www.craftysyntax.com/
http://www.helpcenterlive.com
James England
Epic Group plc
At 09:26 14/07/2005 +0100, you wrote:
>Thanks for that Miles: that's a step better than our VLE which limits chat
>to the chat room environment which is also the only place where you can
>discover who is logged in. Iwas impressed by the ability of the HP system
>to spot users on the general pages and launch the chat right into that
>context. I wonder what kind of alert their system throws up to the
>session supervisor?
>
>John Green
>
>-----Original Message-----
>From: Virtual Learning Environments [mailto:[log in to unmask]]On Behalf
>Of Miles Berry
>Sent: 14 July 2005 06:48
>To: [log in to unmask]
>Subject: Re: [VLES] Now there's an idea....
>
>
>John Green wrote:
> > I was browsing the Hewlett Packard site today when a little pop up
> > chat window appeared inviting me to talk direct to a live sales
> > person.I did and it was very effective. Smart if we could do this
> > with our learners when we found them browsing the course.....
> >
> > Does anyone know what kind of technology is involved here? How do you
> > spot the browsers? How do you launch the pop up? Could you manage it
> > in a VLE? Simple answers please, guys!
> >
> > John Green
>As of version 1.5, Moodle has an 'instant messagaging' type system,
>which can achieve some of the above. On the site and/or course front
>page, it lists the users presently logged in, with a little envelope
>icon beside their name, clicking on the envelope will start a 1-1 'chat'
>session with the user, all of which gets stored in the logs. You can
>also access this via the user's profile page, and if they're not logged
>in the message gets queued and a copy is sent by email. At present the
>system is on or off on a site wide basis, but this may change.
>I don't think there's anyway to send messages to (or from) guest users,
>though. You can try it out for yourself if you register at moodle.org
>--
>Miles Berry
>Deputy Head
>St Ives School Haslemere
>www.stiveshaslemere.com
>
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James England
Business Development Director - Education
Epic Group plc
52 Old Steine
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United Kingdom
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