Does anyone have a good streaming tool they use to feed patients into a primary care stream?
My local PCT has at long last discovered that they are paying a shed load of money for an OOH service that is diverting most of their work to the A&E.
Since the whole thing has gone belly up and is now in recievership, they are coming to me to help them out.
I will try and develop an integrated unit with them but I want to make sure there is a benefit for the A&E department as well as the patients.
I keep getting the "triage is evil" phrase from the residual Emergency Services Collaborative, so what do you call a streaming system that pushes the primary care stream to the primary care physician so as to get them off your back?
I know some of you out there have got this up and running, I met some of you at the various ESC meets but have had great difficulty with my local GP's so far. They are keen that we stream them all to our ENP's or the department allowing them to earn their cash asleep.
Also this "don't triage" mantra is a serious obstacle round here.
Andy V
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