In the Norfolk and Norwich Millennium Library we have 6 "Express" Internet only terminals, located in our Express Lending collection. Session lengths on these terminals are 30 minutes, compared with 60 minutes on the other terminals, the other major difference being that there is no access to the Office software or other information resources on these terminals.
A borrower number and PIN is required for access, which is controlled through the DS SafetyNet product. Filtering is provided by the corporate I-Gear software.
The kiosk furniture was specially commissioned to match the other furniture of the library and is designed to be used standing up - the keyboard and mouse are built into the desktop of the kiosk.
In December, the 6 terminals registered 10200 sessions, average session time of just under 12 minutes, compared with over 21000 sessions on the other 95 terminals, with an average session time of 35 minutes. The Express terminals are the only internet terminals available during the Sunday opening sessions.
We currently have no internet kiosks in any other branch, although we do monitor usage continually and would review that position should the demand for terminals in any one branch rise sufficiently to make that necessary.
Regards
Paul Harrison
Electronic Services Manager, Norfolk Library and Information Services,
Room LG 046, County Hall, Martineau Lane, Norwich NR1 2DH
Tel: 01603 222580 http://www.norfolk.gov.uk
-----Original Message-----
From: lis-pub-libs: UK Public Libraries
[mailto:[log in to unmask]]On Behalf Of Rob Bleakley
Sent: 07 January 2005 16:45
To: [log in to unmask]
Subject: 'Standing' PC's
We're considering introducing 'Standing PC's' (that is, a stand-alone pc
with no seating - and therefore a 'small footprint') in some of our
branches. The idea is that people can quickly check email or access a
council service, once done we hope that the machine would then be freed for
use by someone else. Anyone wanting to do research, use 'Office'
applications or generally surf the web would be catered for by using a
workstation with seating.
Does any one use this type of Stand Up PC access? What proportion of the PC
services is offered by Stand Up? Is it popular? What are the user stats in
relation to those of a fully-fledged workstation? Any comments are welcome.
Regards
Rob Bleakley
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