Hi Ann,

I've just found out that we are in exactly the same position as you. We can
access the 2005 issues of our "real" subscriptions, but can't access any of
the 2005 issues of the "cross-access" titles, except the first issue which
is complementary e.g. Tetrahedron, Tetrahedron Letters,
Psychoneuroendocrinology etc. etc. It is very confusing that the green
subscribed icon next to the title on SD hides the fact that there may be
problems in access if one goes into the issue level. 

We did spot there was a problem late last year, when we found that we didn't
have access to some titles which already had the 2nd 2005 issues available.
We did raise this with Elsevier, but they said they couldn't be turned on
until we had agreed our subscriptions for 2005 and signed the amended
contract. As you all know with journals moving between publishers we find
that each year we must make some changes to our list of "real
subscriptions". On a positive note Elsevier have turned on our access to our
new "real" subscriptions. 

I've contacted Elsevier re: this, but so far haven't had a reply (however
that was only yesterday) and our entitlements haven't yet been updated.

Like you we are on the original ScienceDirect contract which expires at the
end of 2006. From what I understand ScienceDirect have to manually update
entitlements for those of us on these "old" and now superceded contracts. 

Once again our users are being inconvenienced by our access not having been
fully activated for 2005. We were sent the invoice for our 2005 access to SD
on the 22nd December 2004. Should we be entitled to some compensation for
not having full access yet the 2005 issues of the cross-access titles?

This is the 2nd year on the trot that we've had some problems with our SD
access, although the problems were different last year. Still at the moment
I haven't got the time to trawl through the whole of SD to see if any more
problems await!

It's been a great start to 2005!

Cheers
Lesley



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant, 
Learning and Information Services, 
University of Hertfordshire, Hatfield, AL10 9AB UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
e-mail: [log in to unmask]
phone:  01707 284662      fax: 01707 284666
web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
list owner: [log in to unmask]
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-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Ann Betterton
Sent: 05 January 2005 17:01
To: [log in to unmask]
Subject: ScienceDirect 2005 issues access problem


Sorry to add to the January 2005 e-journal blues, but I am curious to know
if anyone else is experiencing similar difficulties to us in being denied
fulltext access to 2005 issues of titles on ScienceDirect?   It appears
that for the majority of titles which have published into the new year, we
now get one complimentary issue for 2005, but any others which have been
published are listed as unsubscribed.   From my checking the "embargo"
seems to apply to titles which are part of the Freedom Collection package,
excluding titles in our base subscription where 2005 access seems fine.
Examples of titles where the 2005 issues can't be accessed at Sheffield
Hallam are:  Applied surface engineering,  Applied thermal engineering and
International journal of fatigue, but clearly if my theory is correct, you
may have the problem with different titles.   I have e-mailed Elsevier
about this and haven't received a reply as yet, but as our users are already
querying why they can't access the latest issues, I would be interested to
hear if anyone has a similar problem.  For information we are still on our
original ScienceDirect contract which runs to the end of this year.

Best wishes,

Ann

Ann Betterton
Collection Development Manager
Sheffield Hallam University

Tel. 0114 225 2117
e-mail. [log in to unmask]